玫瑰巷服務式公寓飯店(Rose Lane Serviced Apartment)

不會釋放他們放在我簽證卡上的保證金。試著責怪銀行，因為它在退房後 4 天仍然懸而未決。他們甚至在門上貼了一個牌子，上面寫著銀行可能需要 10 天的時間才能放行。銀行表示這是不正確的，銀行需要他們的確認才能放款。價格是 300 美元。我仍在等待。留在更誠實的地方！

位置是唯一的優點。房間打掃得不好。餐具不見了，淋浴又髒又發黴。洗衣機有霉味。 PowerPoint 損壞。整體來說非常基本。業主要求在收到鑰匙之前支付 300 美元的押金。完全不值錢。

有史以來最糟糕的經歷。汽車旅館說我們的預訂在我們到達辦理入住時被取消，沒有任何解釋。該場所沒有接待處，這是一家亞洲外賣店，因此您無法與那裡的任何人談論此事。我們只能嘗試尋找替代的住宿地點。絕對不要在這裡預訂！

Ok, so where to start with this review. from the top, the reception was difficult to find as it’s just a food outlet acting as a reception and the lack of car parking made it even worse, not only for check in but the entire stay at the establishment. The title of so called "Rose Lane serviced apartments" is a huge LIE... This has to be the worst place I have ever stayed. The establishment needs to take "serviced" out of the title, as this apartment was dirty and uncleaned, with terribly dirty walls, floors and some sort of smell. I've stayed in cheap backpackers which have been cleaner. Then there was the next serious issue of the lack of maintenance. The place had a broke glass stove top, microwave surrounds with exposed screws, damaged to the dirty walls, a missing towel rail which had sharpe exposed metal bits left and glass panelling of the rooms damaged. The last so called main service part of this apartment was an opened carton of milk for the supposedly service the tea and coffee facilities. YUCK, someone else's opened carton of milk. Pass. Another note was the extended period in which the security deposit was held for after checking out. It took over 4 weeks to get it back even after multiple attempts to communicate with the complex the need to get it back, which all except 1 (12 total) went unanswered, with this clearly being a copy and paste response with a link to Wikipedia for some reason. If would definitely not recommend this place.

Unfortunately i was not told where to collect the key for this property, even after a phone call which was not answered. The only way i found where to collect the key was because i collected another key for another apartment the day before and had seen the address for my current one on the counter of the store. Id hate to think what i would of done if i didnt know this. Not happy.

This place is awful. They took my money and when we got there they said that we need a key and we need to pay $300 to get a key. Then they told us there wasn’t a booking even though we gave them the co formation details. They are not helpful. There is no one there to assist. Money thieves. Looking at their other bad reviews. They need to be shut down. We ended up leaving and left with out accomodation.

The property is located right at the heart of Melbourne CBD. It's very well connected with public transport and is located at a stone's throwing distance from Melbourne's Southern Cross Railway Station. The property is quiet and the area around it is safe too. There're lots of dining options around the property. Overall I'm extremely satisfied with the stay.

The location was spot on for what i needed with plenty of public transport options. Make sure you read the check in directions well and it will be trouble free. The only issue i had was no WiFi in the room that i had. That should be a non negotiable these days.