棉蘭鄰近Masjid Amanah的飯店

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The hotel is located conveniently next to an IndoMart. The rooms are nice with a window looking down on the reception area below. The beds are a little hard. Aircon and hot water works well. There is a full sized fridge but freezer does not work. The breakfast buffet has quite a bit of variety with hot station. I recommend booking the in-hotel massage service.

我們之所以住在這裏,是因爲我們參加了在那裏舉行的一個婚禮招待會。我在全世界住了150多家酒店,第一次被要求爲A/C的遙控器支付可退款的押金。浴室非常小。我的貓在裏面不能擺動一隻貓。我們花了5個小時才到達那裏,下午5點的時候沒有熱水,真的需要洗個澡。在去吃飯的路上,我在接待處問了這個,被告知由於“技術問題”,我們只能有6-8AM和6-8PM的熱水,我解釋說我不知道這個。接待員然後給我看了一張我在辦理入住時沒有看到也沒有顯示的文件,說明了情況。我建議在辦理入住時將此信息告知客人。奇蹟般地,‘技術問題’在第二天上午就解決了。工作人員不知道酒店發生了什麼事。我們問是否有現場音樂。接待員指導我們去了酒店的兩個場地,但每個場地都關閉了。只有迪斯科開放。餐廳的食物最多也只能算是平庸的。他們試圖在餐桌上做燒烤,但沒能達到效果。有很多盤子、杯子、杯子等等,但只有一個勺子。櫥櫃上沒有燈,你在那裏泡茶或準備零食等等。化妝鏡/梳妝鏡上的燈不工作。清潔房間時,他們顯然沒有檢查所有東西是否工作。傢俱、地毯、櫥櫃、壁紙等都很陳舊。然而,牀很舒服,牀後面的牆面比較新,房間沒有保險箱,我知道保險箱是費用,總是存在技術問題,但差不多每家說是4-star的物業都有一個房間保險箱。從安全的角度來看,最糟糕的是電梯門在很短的時間內關閉。當門在大約5秒內關閉時,我傷了胳膊,重重地打我。一個嬌小的奶奶可能受了重傷。似乎沒有人在意。這是一個明顯的問題,應該已經解決了。餐廳沒有啤酒、葡萄酒或任何其他酒精飲料。這是一個管理層似乎不關心的財產。員工樂於助人,樂於助人,有禮貌,尊重他人,但未受過適當的培訓,這表明管理層或所有權並不重要。

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

Rooms are big, clean, safe. Water is hot with good pressure. Room Amenities are nice. I felt safe and didn't have any issues with the hotel. Food is not bad, cannot complain. At the end of the day, it's a 4* hotel in Medan, so if you manage your expectations accordingly, it's perfectly fine. Location is a little far away from everything else, and traffic is always a problem

Positive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss

酒店位於體面的地區,周圍有食物。優點:1.出色的客房清潔和前台團隊2.這家酒店的工作人員絕對是亮點3.他們爲任何請求提供WhatsApp號碼4.新裝修的裝修價格合理缺點:1.淋浴壓力極弱,無論你如何調整甚至工程調查都不能增加壓力。2.設施沒有裝修,即游泳池面積。3.其他客人是噩夢(第一部分),他們在游泳池吸菸,然後扔菸頭,吐到游泳池裏,像對待他們的廢物池一樣對待。其次,客人穿着一身衣服跳進游泳池,真是個笑話。其他客人(第二部分)非常吵鬧,並一直移動傢俱穿過晚上4點和早上8點,更不用說,他們在禁菸室吸菸,氣味通過我的房間,因爲共用通風。1mil rupiah fine太少了!!有些建議,直接通往游泳池的出口,而不是進入2級吸菸室。也許把非印尼夫婦放在同一層,而不是與其他不守規矩的客人混合。有警衛控制游泳池的人,以確保游泳池規則得到執行,因爲知道印尼客人有0個關於以下規則的教育。

喜歡入住樂波羅尼亞酒店。房間乾淨舒適。游泳不錯。酒店位於棉蘭城的中心。從酒店很容易到達大商場/廣場。總的來說,非常滿意。

其實我沒有多大期待到這個酒店,看來這個酒店也沒想到太多。酒店的位置確實還是屬於市中心,但是週邊環境確實是居民的房子周圍。我住的是16號工作室房型,從我預訂的app上看,這是最大的類型,但事實證明房間面積還是比較狹窄的。房間衛生間也很窄,洗澡的簾子擺放的竟然讓衛生間窄了點。通往房間的走廊也沒有空調,電梯也沒有,而我的房間在3樓,所以可以想象到去房間時又累又熱的混合。另外要說的是早上的早餐是含冰凍食品的,所以酒店提供冰箱裏面有冰箱,我們直接選擇了我們的早餐,然後工作人員會用micowave煮的。第一次住有這樣的早餐系統的酒店。我不知道這種系統好不好,但是這系統讓我感覺這家酒店確實是專門爲想要實用快捷的“緊急”旅行者。還好,酒店前台和員工包括保安人員都非常友好,所以至少有一點好的小事情,我可以從這家酒店贊一個。

位置好,房間好,餐廳也好。但是真正使這個評分成爲極好的是員工。所有員工都彬彬有禮,樂於助人。特別提到前台的Putra和Dewi。這2位真的是費了很大的勁才幫我走出困境。我非常感謝他們。他們給這個組織帶來了榮譽。不過我想提幾點建議。前門有陡峭的台階,請考慮在側面安裝坡道,以協助有行動不便和行李重的人。前門也有街道停車場。對於身體較弱的人,通過停車位也是一個問題。請鼓勵客人使用地下停車場,這樣前方就不會擁堵。如果去梅丹,我一定會再次入住這裏。