AAngelaHotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.
Iilzestayed here with a friend and overall, we had a pleasant experience. The hotel is located in a quiet residential area, but it's just a short walk from the main street, which made it convenient yet peaceful.
The room had a fantastic view, which we really enjoyed. The bed was very comfortable, and the shower had good water pressure — something we appreciated after long days of exploring. However, while the shower was advertised as having fancy jet options, none of them worked. This feature really shouldn't be promoted if it's not functional.
The room was marketed as a deluxe bedroom, but in reality, it's a standard double room without any frills. We would’ve preferred if expectations were set more accurately — under-promising and over-delivering always makes for a better guest experience.
Breakfast was basic and nothing to rave about, though we weren’t expecting much there, so no big disappointment.
All in all, it’s a solid option for a short stay. But i won't be recommending for family or friends. Tbere are better option elsewhere. Just need to be booked in advance 😊