住宿方回覆: Dear Valuable Guest, We apologize for replying in English. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Related to the mineral water, it is one of our program to reduce plastic & waste management program. We do hope you give us another chance as we will definitely improve our services. Best Regards, Mira KiranasasiGeneral Manager
住宿方回覆: Dear Linxianshengbeijing,We apologize for replying in English. Thank you for your review and I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Joezar Rinaldi General Manager
住宿方回覆: Dear Songmo, We apologize for replying in English. Thank you for your review and I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, General Manager
住宿方回覆: Dear Valuable Guest, We apologize for replying in English. We work hard to make it better and our guests happy. We really appreciate your feedback. Looking forward to having you again as a guest in our hotel.Best Regards,Mira KiranasasiGeneral Manager