住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback! We're pleased to hear that you enjoyed the beautiful surroundings and the proximity to Manila Bay. We also appreciate your comments on our facilities. Please rest assured that we are continuously working on improvements to enhance our guests' experience. We hope to welcome you back soon and provide an even more enjoyable stay.Warm Regards,RJ Leonor - Front Office Manager
住宿方回覆: Dear Anonymous User,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to hear that you had such a positive experience and that our team was able to make your visit memorable.It brings us great joy to know that you found our service heartwarming and attentive. We strive to provide a welcoming and comfortable environment for all our guests, and your kind words about our front desk team, housekeeping, and breakfast are truly appreciated.We are also glad that you enjoyed our hotel's ambiance, location, and overall comfort. Your satisfaction is our greatest reward, and your feedback motivates us to continue delivering exceptional service.We look forward to the opportunity of welcoming you back in the near future. Should you need any assistance with your next booking or have special preferences, please feel free to contact us directly.Warm regards,RJ Leonor Front Office Manager
訪客用戶
豪華大床房
入住於 2024 年 4 月
夫妻/情侶出遊
3 則評論
3.5/5
發布於 2024 年 5 月 11 日
Services is good, room very classic, 整座 hotel典雅而不陳舊,早歺一般,不建意包早歺,冇邊際泳池, 大愛。附近沒有太多歺廳,一般去景點要call grab
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your recent experience with us. We are deeply sorry to hear that your stay did not meet your expectations, especially regarding the cancellation policy. Your feedback is invaluable, and we assure you that we are taking immediate steps to address these concerns. Regarding the breakfast, we regret that it did not meet your expectations, and we will work diligently to improve its quality. We hope you'll consider staying with us again, and we would be delighted to have the opportunity to provide you with a better experience.Best regards,RJ LeonorFront Office Manager