The hotel is in the heart of the city - the central business district area of mangalore. From the outside it looks good but the rooms were bad - the housekeeping and maintenance was absolutely pathetic. We were given a room which was probably not cleaned and the bed sheets, pillow covers were not changed. There was hair all over the pillow and on the floor. We asked for a change of room and the other room was equally bad. After we created a scene they offered us a suite which they got cleaned and with fresh bedsheets, pillow covers and bath towels. While that part was taken care of, the wash basin was blocked and water was not flowing out quickly. The health faucet was broken. The bath tub had major stains. We didn’t have the energy to ask for a change again as we were staying there just for the night to travel in the morning. Overall a very bad experience, especially when they charged close to Rs 7000 for one night. Won’t stay there again.
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