住宿方回覆: Thank you for taking the time to share your feedback. We’re glad to hear that you were satisfied with the air conditioning in your room.We also appreciate you bringing the bathroom flooring and window concern to our attention. Your comments are valuable, and we’ll make sure our maintenance team checks and addresses the issue promptly.We hope to welcome you back again and provide you with an even better experience next time.
住宿方回覆: Greetings from Kojo Hotels Cebu Mandaue! Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that we would like to, on behalf of the team, apologize to you for we failed to fulfill your requirement and expectation. Please rest assured that we have recorded the incident and duly forwarded them to the concerned department to improve our service for your future next visits. We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards, Kojo Hotels Cebu-Mandaue"Your Humble Host in the Queen City of the South"
ZHIWEI
大床房
入住於 2024 年 11 月
獨自出遊
1 則評論
9.0/10
滿意
發布於 2025 年 1 月 3 日
沒有門鑰匙,每次外出都要叫前台開門,過道上也沒有內部電話,不方便。
住宿方回覆: Dear Valued Guest,We are saddened to hear about this experience. We are hoping for to be able to serve you again.
David chu
豪華特大號床間
入住於 2025 年 6 月
商務出差
7 則評論
6.0/10
發布於 2025 年 7 月 22 日
鄰近有舞廳,低音吵的不好睡
Ye
豪華特大號床間
入住於 2024 年 8 月
夫妻/情侶出遊
2 則評論
7.0/10
發布於 2024 年 9 月 29 日
在房間裡連不到電信網路
想連Wifi大概每三分斷一次又超級慢基本等於沒有
住宿方回覆: Greetings from Kojo Hotels Cebu Mandaue! Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that we would like to, on behalf of the team, apologize to you for we failed to fulfill your requirement and expectation. Please rest assured that we have recorded the incident and duly forwarded them to the concerned department to improve our service for your future next visits. We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards, Kojo Hotels Cebu-Mandaue"Your Humble Host in the Queen City of the South"
Linus
豪華特大號床間
入住於 2024 年 10 月
好友出遊
26 則評論
10/10
超棒
發布於 2025 年 1 月 15 日
位置方便,對面就是shopping mall
住宿方回覆: Dear Valued Guest,Thank you so much for such a beautiful rating. Looking forward to serve you again.
訪客用戶
豪華特大號床間
入住於 2024 年 7 月
家庭出遊
6 則評論
5.5/10
發布於 2024 年 9 月 7 日
一般,並且感覺有安全隱患
住宿方回覆: Will continue to provide a good service. Thank you so much for choosing us.
SenWYS
豪華特大號床間
入住於 2024 年 8 月
商務出差
16 則評論
10/10
超棒
發布於 2024 年 10 月 22 日
乾淨衞生整潔
住宿方回覆: Dear Valued Guest, Thank you so much for such a beautiful feedback. Looking forward to serve you again.