馬六甲凱勝酒

As always our preferred hotel when we are on holiday to Melaka. The nice well organised hotel maintain as before. Welcoming vibes together with the friendly,responsive reception and concierge. There was a slight hiccup but it was been rectify by the team promptly. Thank you to the Duty Manager, Nurul for the courtesy call to follow up. Overall stay, Hatten have never disappoint us. Location is good, massive carpark, breakfast spread is good. Sure to come back again... Stay safe Hatten! #1717

Location good (near malls and walkable to Jonker). The free shuttle bus to Jonker walk has ceased and it was difficult to get grab drivers during peak hours. We booked a junior suite and a Hatten suite for our family. First junior suite was dingy, had leaking toilet ceiling and the door was stuck and couldn’t be opened for a while (imagine the panic). Were given a room next door and it was thankfully better- at least looks refreshed after the covid period. But the Hatten Room was worth the money. Spacious, bright and clean. Will book again. However, the towels were threadbare for all rooms (and seem to be in low supply). Not only did they take forever to send towels up, the housekeeping staff took my new, unused towels away with the used ones and didn’t replace them! Just bring your own. Room service food were very tasty, Buffet breakfast mediocre. Do check if your stay coincide with a public holiday. Ours did and there was a painful jam to the hotel, long queue to check-in, long wait for lifts all the time, super difficult to find a table during breakfast.