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My stay at Jabal Omar Hyatt Regency Makkah was truly outstanding. The service was excellent, the front desk staff were very professional and welcoming, and the room service was fast and efficient. The location is perfect, just a short walk to Al-Haram, which made performing Umrah very convenient. I will definitely come back again and highly recommend this hotel to anyone visiting Makkah.

We have been staying at this hotel as a family for three years now, and honestly, we would never consider anywhere else. It truly is one of a kind. The staff are exceptional and consistently go above and beyond to make each stay feel special. A heartfelt thank you to the manager (I regret not taking your name) who showed us such kindness in the early hours of 18 August 2025; your thoughtfulness meant the world to us and is something I will never forget. The location is perfect, just a 5 minute walk to the Masjid al-Haram, with the Clock Tower and mall right at your doorstep. Staying here makes our Umrah so much easier and more comfortable. ************* for this blessing, and for such an outstanding hotel that we now consider our home in Makkah.

Our name on the tv screen was spelt wrongly for straight 2 days, which was unacceptable. Room facing partial haram view was good. Major setbacks were : 1. the electricity was suddenly cut off for a long 2 hour period 2. same thing with the guests toilet at the lobby, no electricity.

Had an excellent stay in room 1911 with good food for the visit to haram. The cleanliness and hygiene of the hotel is outstanding. View to haram is good also with masjid facility in hotel premises. Hospitality was great and housekeeping staff Mr.Mohammed Farhan and Mr. Abdul was prompt on their service. Keep up the good work and kudos to the entire team.

Good hotel to stay with only around 5 mins walking to Haram, which is gate 79. Got room with partial Haram view which is excellence. Love Jabal Omar area since it is not too crowded and great food in Souq Al Khalil. Hope can come again and please don't hike up the price too much.

Wonderful Family Stay – Highly Recommended! ⭐⭐⭐⭐⭐ We had a fantastic stay at this hotel with our family. From the moment we arrived, the staff made us feel welcome and well taken care of. The rooms were spacious, clean, and very comfortable—perfect for a family