Courtyard Makkah

Good new hotel not so far from Haram. It is about 1km from. The service was great and the facilities is new. Shuttle bus available 24/7 and always available + efficient. Good price for a 5 star hotel in peak season. Got room with Makkah city view, clock tower and can see LMT hotel in distance. Will recommend to my friends and family and will stay again. Great hospitality, great hotel and services.

Everything is good!!! But their standard operational procedure especially their greeting, and welcoming guest / visitor needs to be more warm, friendly and helpful. Lack of informartion regarding their bus and shuttle. Asking staffs didnt help since their limited information.

Excellent service by the hotel. We got upgraded to suite. Thanks courtyard Marriott. Definitely will book again if i’ll be in makkah

A Great shout out to Miss.Shahad, you are a wonderful person, and a great staff member at Marriott! Such a LOYAL STAFF MEMBER loved sitting and having a conversation with you. You are such a wonderful and caring soul. Thank you for your time Xx

Before the conclusion I will explain my situation. We arrived from Canada very tired. It took them hours to registered us. The woman in the front desk made a great gesture she offered us to upgrade to the « disability »room. The room was spacious. During all our stay the cleaning was not been done. Consequently, due to the dust, I had an asthma crisis and bronchitis. I asked several times to clean the house but, nothing has changed. At the end we shorten our stay from 10 to 6 days. We asked to be refund but it was refused. I choose Marriot hotel but I think even those names have no sense anymore,we are just numbers. No customer service anymore. It is sad knowing the amount of money that coast this travel .

Saya tidak melihat cacat di hotel ini kecuali bisanya yang memang cuma satu,tapi kita bisa ikut bis apapun arah ajyad yang melintasinya,pelayanan pegawai hotel mencerminkan ajaran Islam akhlak yang tinggi dan mulia