雅詩閣住宅飯店的評論

住宿方回覆: Dear Mr./Ms. Kanshijiehaokaixinya,Greetings from Ascott Makati!Thank you for sharing your detailed feedback. We're happy that you appreciated our prime location in the heart of Manila and the spacious rooms that worked well for your family. We understand your comments about the decor and breakfast, and we are continuously working to improve our offerings. Your safety and comfort are our priorities, and we're glad you chose to dine with us. We hope to welcome you back soon for another enjoyable stay.Sincerely,Vanessa BruselasAsst. Guest Service ManagerAscott Makati

住宿方回覆: Dear Ms. Felizfi, Greetings from Ascott Makati! We're thrilled to hear that you enjoyed the spacious accommodations as well as the stunning views and delicious breakfast selection. It's also good to know that the proximity to the shopping malls added convenience to your stay. We're glad that you found our property ideal for family travel, as creating a welcoming space for families is one of our top priorities. We look forward to welcoming you and your family back for another memorable stay. Sincerely, Vanessa Bruselas, Asst. Guest Service Manager, Ascott Makati

住宿方回覆: Dear Mr. Davycheung, Greetings from Ascott Makati! Thank you for your feedback. We’re pleased to hear that our convenient location, well-appointed rooms, and comprehensive facilities met your business needs. It’s wonderful to know you were happy and satisfied with our service. We look forward to welcoming you back on your next visit. Sincerely, Vanessa Marie Bruselas Assistant Guest Service Manager Ascott Makati

住宿方回覆: 尊敬的客人， 非常感謝你給了我糾正錯誤的機會。我們很遺憾地得知您先前的訪問和體驗未達到您的期望。感謝您的開放態度，我們對房間條件進行了以下更改並進行適當的維護和保養。 我很高興能為您扭轉局面；如果您將來有任何問題或疑慮，請直接與我聯絡。 此致， 吉賽兒·聖荷西 賓客服務經理 馬卡蒂雅詩閣服務公寓

住宿方回覆: 尊敬的客人， 對於上次訪問未能達到您的期望，我們深表歉意。希望您不介意我們詢問任何導致您不滿意的具體事件。我們認真對待所有回饋，以確保改善服務和產品。我們想知道如何進一步改進流程和程序。 請讓我知道，以便我們解決，特別是。相應地，您的經驗。 真摯地， 吉賽兒·聖荷西 賓客服務經理 馬卡蒂雅詩閣服務公寓

住宿方回覆: 尊敬的居民， 來自馬卡蒂雅詩閣服務公寓的問候！ 感謝您分享您最近入住我們飯店的回饋。感謝您給我們滿分 5 分，並為您提供了美妙的雅詩閣體驗。請注意，我們始終期待您回到馬卡蒂雅詩閣服務公寓！ 真摯地， 約書亞·休特 助理賓客服務經理 馬卡蒂雅詩閣服務公寓

住宿方回覆: 親愛的卡羅爾女士， 來自馬卡蒂雅詩閣服務公寓的問候！ 非常感謝您抽出寶貴時間提供您最近入住我們飯店的回饋。儘管我們的設施條件較差，但我們很高興您能享受愉快的住宿體驗。我們也感謝您喜歡我們的便利位置。 請注意，我們始終期待您回到馬卡蒂雅詩閣服務公寓的家。 真摯地， 約書亞·休特 助理賓客服務經理 馬卡蒂雅詩閣服務公寓

住宿方回覆: Dear Zijiayouxinlingdeziyou,Thank you very much for your kind words. We are pleased to have hosted you from your last visit. Please do reach out to me on your next visit.Cheers,Giselle San JoseGuest Service ManagerAscott Makati

住宿方回覆: Dear Guest, Thank you very much for leaving a comment as nice as this. We are committed to extending wonderful experiences to all our guests. We are pleased to have met your expectations and your standards.We hope to see you back again here at Ascott Makati!Cheers,Giselle San JoseGuest Service ManagerAscott Makati

住宿方回覆: Thank you very much for your most recent stay with us. We hope to see you more often here with us at Ascott Makati. Cheers,Giselle San Jose Guest Service ManagerAscott Makati

住宿方回覆: Dear Peter132,Greetings from Ascott MakatiThank you for sharing your kind feedback. We are delighted to learn that you had a pleasant stay experience. Our team is dedicated in providing the highest standard of service to all our guests. We look forward to welcoming you back soon!Sincerely,Paolo Sebastian ArdienteAssistant Guest Service Manager

住宿方回覆: Dear BeatBeat,Greetings from Ascott Makati!Thank you for sharing your feedback about your recent stay with us. We are so glad that you liked our comfortable apartments and the good service our team members provided you despite your experience on arrival. Rest assured that we will take note of this for improvement.Please know that we are still looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

住宿方回覆: 親愛的先生/女士喬珍米吉, 來自馬卡蒂雅詩閣服務公寓的問候！ 感謝您與我們分享您的回饋。我們很高興聽到您發現房間乾淨，並感謝您對我們便利的位置的正面評價。 但是，對於地板清潔造成您的不便，我們深表歉意。請放心，您的回饋已與我們的客房服務團隊分享，以便及時解決此問題。 我們重視您的見解，因為它們有助於我們改進，我們希望有機會歡迎您回來，並在未來獲得更好的體驗。 真摯地， 凡妮莎·瑪麗·布魯塞拉斯 助理賓客服務經理 馬卡蒂雅詩閣服務公寓

住宿方回覆: 尊敬的客人， 來自馬卡蒂雅詩閣服務公寓的問候！ 感謝您抽出寶貴時間提供正面的回饋。我們很高興得知您在我們這裡度過了愉快的時光，得知您喜歡我們位於購物和商業區中心的位置，並且感謝我們才華橫溢的同事提供的服務，我們感到非常暖心。 我們已經期待歡迎您回來！再次非常感謝您並希望您度過愉快的一周。 真摯地， 約書亞·休特 助理賓客服務經理 馬卡蒂雅詩閣服務公寓