馬德里阿爾巴室友系列飯店的評論

住宿方回覆: Dear guest,Thank you so much for your lovely review!We’re thrilled to hear that our reception team was able to assist you with an upgraded room—it’s always a pleasure to go the extra mile for our guests. We're glad you appreciated the cozy balcony and the Dyson hair dryer, and it’s wonderful to know that our central location made your stay even more convenient.We sincerely hope to welcome you back soon—your home away from home in Madrid awaits!Regards,Bárbara SoriaCoordinator

住宿方回覆: 親愛的蘇珍女士，感謝您與我們分享您的入住體驗！我們很高興得知您入住順利，房間乾淨舒適，而且飯店位置便利，週邊餐廳林立。我們也很欣慰地得知房間空間足夠，可以存放您的行李，並且您在這裡度過了一段安靜的時光。我們完全同意——Kala's 的希臘優格真是美味！您的回饋對我們意義重大，我們很高興一切都符合您的期望。我們期待您的再次光臨！此致，前台接待員 Esther Marquina Llorca

住宿方回覆: Dear guest,Thank you for taking the time to share your experience with us. We’re glad to hear that you found our location convenient for exploring the city, with easy access to both major attractions and public transportation. We’re sorry to learn that the room size and limited water provision did not fully meet your expectations. Your feedback is very important to us.We truly value your comments and hope to have the opportunity to welcome you again, offering an even more comfortable stay.Regards,Bárbara SoriaCoordinator

住宿方回覆: 親愛的客人，非常感謝您的精彩評價！我們很高興得知您對我們酒店的各個方面都感到滿意——從房間的清潔程度到我們優越的地理位置。得知您在入住期間感到舒適安心，我們倍感欣慰。尤其感謝您對我們在清晨為您提供幫助的保全團隊成員的讚揚，我們一定會將您的謝意轉達給他。期待您再次光臨，體驗我們酒店的另一個精彩之旅！此致，敬禮！協調員：芭芭拉·索里亞

住宿方回覆: Dear guest,Thank you for your feedback. We’re delighted to hear that you enjoyed our convenient location near Puerta del Sol, with numerous restaurants, shops, and a Carrefour nearby. It’s great to know that you found your room elegantly decorated and our reception staff very friendly.We look forward to welcoming you back in the future.Warm regards, Bárbara SoriaCoordinator

住宿方回覆: 親愛的 Asia Hopper shu， 感謝您分享您的經驗。我們很高興得知您發現我們的位置方便觀光，並且喜歡附近的各種餐廳。很高興得知您從阿托查站的接送服務順利且價格​​實惠。

住宿方回覆: Dear guest,Thank you for your positive review! We’re delighted to hear that you enjoyed our convenient location, just a short 6-minute walk from Puerta del Sol. It’s great to know that you appreciated the variety of nearby restaurants as well.We’re pleased that you had a satisfying experience with us. We look forward to welcoming you back for another enjoyable stay.Best regards,Bárbara SoriaCoodinator

住宿方回覆: Dear guest, Thank you so much for your kind review! We are delighted to hear that you enjoyed our location, the overall atmosphere of the hotel, and found the breakfast to be good value. It is also wonderful to know that our front desk team made a positive impression — we’ll be sure to pass on your compliments!We are sorry for the mix-up with the room types. That is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We will make sure to look into this to avoid similar issues in the future.We hope to have the pleasure of welcoming you back soon!Best regards, Esther Marquina Llorca - Room Mate Collection Alba

住宿方回覆: Dear Kassius Thhk,Thank you for your detailed feedback. We’re glad you enjoyed our central location, spacious bathrooms, our decor, and our comfortable beds as well. We appreciate your kind words about our polite and patient staff. We’re sorry to hear about the noise from the hallways and will work on improving the soundproofing of our doors. We hope to welcome you back soon!Regards,Bárbara SoriaCoordinator

住宿方回覆: Dear guest,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your spacious room, the beautiful view from the window, and our convenient location. It’s also great to know that our English-speaking staff and fitness facilities contributed to making your stay even more enjoyable.Your kind words truly mean a lot to us, and we’re so pleased that you had such a satisfying experience. We hope to welcome you back very soon for another memorable stay!Warm regards,Bárbara SoriaCoordinator

住宿方回覆: Dear eddiehappy,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our excellent location and the vibrant neighborhood. It’s great to know that you found the nearby attractions and restaurants convenient. We hope to welcome you back soon!Regards,Bárbara SoriaCoordinator

住宿方回覆: Dear Guest,Thank you very much for sharing your feedback with us. We're delighted to hear that you enjoyed our convenient location and the dining options available just downstairs. It's great to know that you found the room design pleasant and appreciated the service provided by our front desk team — we’ll be sure to pass along your kind words to them.We truly value your comments and hope to welcome you back soon for another enjoyable experience.Warm regards,Bárbara SoriaCoordinator

住宿方回覆: Dear Guhuijiwanjia789,Thank you for sharing your experience. We’re delighted to hear that you appreciated our excellent location and the friendliness of our front desk staff. It’s great to know that their restaurant recommendations were helpful and that you enjoyed exploring the nearby shops and eateries.We appreciate your feedback regarding the room’s condition and the daily cleaning service. We will take your comments into consideration to improve our facilities. We also note your suggestion about providing toiletries and slippers and will look into this matter.We look forward to welcoming you back in the future.Best regards,Bárbara SoriaCoordinator