湄公魅力河畔飯店(Mekong Charm Riverside)

メコン川に向いた窓のある部屋を予約していたのですが、実際には反対側の部屋でした。隣家との間が1メートルしかなく、遺憾でした。

Very nice stay in Luang Prabang. Upgrade of the room for free, very spacious rooms. Always ready to help you. Special thanks to Kit, who was always giving us information and tips about Laos with lovely smile. Thank you Kit!!

We checked in ok but the first night we were there someone was out in the lobby yelling "hello?". There was NO STAFF in the hotel, which was wide open with their computer on . Anyone could have accessed our credit card numbers. Another couple the following evening were waiting for ages for staff. No one arrived, we went on the wide-open computer to try and help them find their room. Buddy shows up ten minutes later and tells them "they are at second hotel" and from there who knows. NOT RECOMMENDED. (I could go on but suffice it to say if you don't arrive in the day expect to wait.....

Overall this is a nice place to stay : the all wooden colonial style villa is beautiful and the place radiates a relaxing feeling .... I liked the room and the view : the room is 40sqm , and has an 18sqm terrace with view to the river... The room has a high ceiling which adds to the nice spacious feeling.... The bathroom is very basic and simple but it has a rainshower with enough pressure and good temperature. ( It was funny that the first day I had 3 towels, second day 2 towels, third day 1 towel and last day I had to ask for one.... ) Bed is good, pillows are perfect. The staff is friendly, motivated and helpful The big terrace of my room on the ground floor was nice but it is next to the entrance of the hotel .... which means your privacy on your terrace is zero. All people walking in and out the hotel look always onto your terrace .... Fortunately there is a little low gate which you can close, because if you don't , some guests just come sit at the table of your terrace.... Also the street is between your terrace and the river, so anyone who walks by always stares at your terrace... Breakfast was basic but ok. However they did not offer any bacon nor croissants (although mentioned on the fixed breakfast menu) , because "it had become too expensive".... The high ceiling in the room also has a disadvantage : it means that there are glass windows above the entrance door. As the room is on the front side of the hotel -which is lit with spots all night- it lights up your room all night long .... It is also a pity that there is no coffeemaker in the room , but this a minor detail (you can go get a coffee in the lobby)

The room was OK but communication was not. Evidently the "manager" whom I made the reservation with on the phone was managing a sister hotel and there was a new (very young) guy who is now managing the hotel. He spoke very little English and that created a few minor problems. Sometimes another employee (or friend?) was around and could interpret. The biggest problem was that my reservation was supposed to be for 3 nights and I confirmed the day before. However, the third morning he told me I had to leave as I did not have 3 nights. I think that because there was the Festival of Lights, he was able to get more money for the room. There was no breakfast either, perhaps because Covid restrictions had recently been lifted. I was able to borrow his bike for the day which was helpful. So the location on the river was nice and the room OK but the inconvenience of having to find a new hotel was cause for the two star review. There are many places along the river that are a better deal unless the Mekong Charm Riverside can up the customer service.

Excellent guest house, lovely upstairs room good views, small verandah overlooking Mekong River. Tasty omelette/fruit for breakfast, Manager Houmpheng very helpful,good English /French , arranges tours,changes money, amiable. Highly recommended!!

メコン沿いの道を挟んだところにあります。　ホテルロビーからもメコンを眺めることができました。1人で利用しましたが　2人でも部屋の広さは充分で　シャワーの温度、水圧も何の問題もなかったです。 スマホ充電のコンセントもベッド横にあり　他にもコンセントたくさんありました。 ホテルの部屋も共用部分も木材でできていて　艶がありピカピカ　とても清潔で綺麗です。 ロケーションも中心部より少し距離がありますが、それが大きなメリットだと思います。 スタッフのトムくん　いろいろ親切にありがとう。 Kop chai raray Dee Thom

I visited three years ago just before the lockdown and felt at that time that it suited my requirements well. The front of house was excellent and the pace ran like clockwork. There has been a change of hands and so comparisons are inevitably drawn. They no longer have the bicycles which were so widely praised and one feels a lack of "ownership" when guests face the inevitable problems of communication with the local community, The wifi was very poor with new problems encountered on a daily basis. The staff one sees are very friendly and do their best but they seem to lack support from a senior level.