奧斯汀凱悅飯店(Hyatt Regency Austin)

大

在我看來，停車費應該已經包含在房間的價格中。第一天他們沒有打掃房間。在為我的房間費用提供的圖片中，有一個小房間附在窗戶上，而我們的房間裡沒有。除了這些細節之外，其餘的都很好，不錯的飯店，舒適，可以看到城市的美景。但我希望你考慮我的意見。我即將訪問奧斯汀。

地理位置優越，毗鄰河流、步道和公園。我們住在一個可以看到河景的角落房間。房間乾淨舒適。樓下有一家餐廳。雖然大多數餐廳都在河的另一邊，但它們仍然在步行範圍內。停車費每天 52 美元，對我們的預算來說是一大筆開支。此外，我們無法從電視上觀看 YouTube。基本上，我們很喜歡奧斯汀之旅並住在凱悅酒店。

總的來說，住宿體驗很好。只是有一些小事情令人惱火：空紙巾盒，套房廚房裡沒有毛巾或紙巾，客房服務溝通非常複雜，套房內的電話無法使用，除非你用底座揚聲器說話，酒太貴了 - 20 美元一杯的價格太荒謬了，否則我們住得很愉快。

非常好的體驗。我認為他們可以改進兩件事：他們在辦理入住手續時為您提供的資訊可以更明確，其次將有關停車的資訊在頁面中更加明顯，每天非常昂貴 63 美元

乾淨的工作人員很有幫助。檢查人員非常友好和藹。當我需要一些額外的毛巾時，他們會立即送到房間。儘管酒吧關門了，調酒師還是給我們倒了一些飲料。

The Property location is great with easy access to walking trails around Town Lake. The staff was great and the rooms were very nice and clean! Parking was very expensive at more than $50 per night. The pool area was also surprisingly dirty- which made me think that a staff member had failed to report for work during our stay. But the hotel provide ice cold water in the lobby which was awesome! Overall, a great experience, just a few minor improvements needed.

As soon as my partner and I got to the room (floor 7 suite facing downtown) we found a styrofoam box with leftover food in the ice box. The ice box was not cold and the food smelled horrible. Service at the bar and restaurant was very poor. At our table, the waitress was almost non existant. Later at the bar, the bartender spent most of his time chatting with a friend/girlfriend who was there as a customer. We also never got clean linens despite asking for them. I know we won't get a full refund from this "4 star" hotel. Perhaps a partial refund??? Maybe, just maybe?? Didn’t think so... 4 star my ass...