阿德里亞精品飯店

Wir haben uns,in dieses Hotel verliebt. Das schönste Hotel in London. Unsere Suite war wunderschön,ich liebe diesen Stil der Einrichtung sehr,man hat das Gefühl,man kommt nach Hause. Von außen sieht man nicht das es ein Hotel ist und wenn man ankommt,klingelt man an der Türe und die netten angestellten machen dir auf. Das Essen ist ebenso sehr gut. Das Personal freundlich und geben alles dafür,dass es einem an nix fehlt. Die Weihnachtsdekoration war ein Traum. Vor ungefähr einem Jahr wurde alles high end renoviert. Man kann sehen,da wurde an keiner Ecke gespart. Wirklich alles top,wir kommen auf jedenfall wieder. Übrigens ist auch die Gegend perfekt,zum harrods kann man gemütlich 15 min laufen.

Stayed here for a week whilst attending an event at Imperial College. Very easy walking to Imperial and all the museums. Also very easy walking to Gloucester Road tube station to get into town. All the restaurants at South Kensington only 2 minutes walk. Beautiful hotel with each room given a name not a number. Feels very much like staying in someone's fine London home and a very different experience than staying in an international cookie cutter chain. Staff were universally fantastic. Room was very comfortable. Quiet and no noticeable noise from outside. Bed and linen fine. Nice touch to have a TV over the bath... Thought it would be a gimmick but used it every night! For such a small hotel they have a serviceable gym and sauna. Great a la carte breakfast with the most amazing orange yolked eggs! Any negatives? Slightly odd light switches in room (never sure if they would respond to pressing) but that is really all. Would definitely stay again.

Spatious room and bathroom, well equipped. Excellent breakfast and friendly staff. Location a bit out of the center. Reception area was not defined, we were seated in a dining room for check in. Very annoying vibrations of a metro line underneath the hotel. Poor acoustic insulation to neighbouring rooms

The hotel is situated in beautiful Queens Gate, and the interior is stunning in every way. Both the hotel rooms and the lounging areas are beautifully designed and are great for relaxing after a day about town. The staff personnel were very polite and accommodating. However the miscommunications and sometimes poor attention to detail was somewhat surprising. As a boutique hotel the number of guests is quite limited, which would lead one to think that the guests would be easy for the staff to keep track of. Two out of three breakfasts there was some issue (as LHW members we were informed that continental breakfast was included in our stay). Day two the hostess informed us, in front of the other guests in the restaurant, that we had no breakfast package. This was sorted out eventually but still an unpleasant disturbance when checked into a five star hotel. Especially in front of the other guests. When we pointed this out after breakfast, we were informed that we, in fact, were entitled to any item we wanted from the menu as members of LHW, not only the continental. This fact was unfortunately left out from our welcome information. As we were leaving early the next morning we declined anything else from the menu but asked that our continental breakfast would be waiting for us after check out at 7am. As we arrived for breakfast on the last day, the staff was completely oblivious to our request from the previous day. Luckily we hadn’t ordered anything from the menu apart from the continental breakfast which was easy to prepare. As we checked out we asked to receive the invoice via email, but it has not yet arrived two days later and we’ve had to contact the hotel in order to try and get it sorted. As we passed by the reception on our way out we were also informed that they had made a mistake in payment and that we had to repeat the process. They also appear to have charged to much for the stay, but without the invoice it is hard to say what caused the error. Hopefully they will send it over soon. All in all, the experience was not at all what we expected from a five star hotel. Guests pay a premium for attention to detail, unfortunately the breakfast debacles robbed us of much of the relaxing experience.

We been extremely greatful to stay at this property, the staff is amazing and friendly, we feel at home out of our home. Dominic and his team they go above and beyond to make our experience unforgettable. The cleanness and natural light of the room is number 1. The Hotel is close to local restaurants bars and shopping center. It's perfect place to stay with and without family. Definetly we recomend this Hotel and we will come back soon.

I cannot recommend the afternoon tea highly enough. What an incredible experience. As a family we turned up and were greeted at the door and shown to a lovely table in a fabulous room. The staff were brilliant. Kind and helpful. The children sat down to a gift teddy bear each. They were then given the fun challenge of choosing their sandwiches and drinks and were allowed to smell all the different teas! (Dried form which was fun). The teas itself was delicious as was the sandwiches, scones and cakes. The staff were fab with the kids and very attentive. Overall a lovely experience. If I may make 1 small recommendation - could the children’s afternoon tea come with a little pad and some colouring pencils? May give the adults a few moments for another glass of the superb champagne!!! Thank you. We’ll be back!