住宿方回覆: Thank you for your detailed and helpful feedback! We're so glad you enjoyed the convenient location near Aldgate East. And thank you for the useful tip about the lack of elevators at nearby stations — that's definitely valuable information for future guests, especially those traveling with luggage. We hope to welcome you back on your next visit to London! 😊
訪客用戶
一臥室雙人床套房
入住於 2025 年 2 月
家庭出遊
25 則評論
10.0/10
超棒
發布於 2025 年 3 月 18 日
離地鐵口奧德門東algate east 130米非常近交通方便,有24小時前台,服務態度親切友好。可寄存行李。住宿五六天雖沒有打掃,但若需要羽絨被新的浴巾毛巾或洗衣片都可以跟前台索取,1樓就有咖啡廳,吃早餐很方便。附近有三家中超,兩家連鎖超市,還有一家好市多,長期居住,炊煮方便。
住宿方回覆: Dear GuestThank you for your feedback. We sincerely apologise for the issues you experienced during your stay. We're glad to hear that you appreciated our convenient location, friendly front desk service, and warm café atmosphere.We apologise for the discomfort caused by the stuffy corridors and rooms, and the lack of windows and ventilation. Your comments are very important to us, and we'll work on improving the ventilation to ensure a more comfortable environment for our guests.We also apologise for the inconvenience with the cleaning schedule. This should not have happened, and we'll address this issue to ensure it doesn't occur again.Your feedback is invaluable as we strive to enhance our services and facilities. We hope you'll give us another chance to provide you with a better experience in the future.Kind RegardsDixie+Leman Team
住宿方回覆: Thank you for sharing your feedback and for the lovely pictures! We're glad you found our location convenient and appreciated our front desk team's service. We also appreciate your input on the stove and will look into ways to improve. We hope to welcome you back for an even better stay! Nadia & The Locke Team
住宿方回覆: Thank you for your kind words! We're delighted to hear that you found our location convenient and enjoyed the nearby shops and transport links. Your recommendation means a lot to us, and we look forward to welcoming you again in the future! 🌟😊Kind Regards,Nadia
住宿方回覆: 感謝您的支持和好評!😊 我們很高興您對我們的地點便利性、房間整潔度以及廚房設施感到滿意。期待您的再次光臨!💖Thank you for your kind review! 😊 We're glad you enjoyed our convenient location, clean rooms, and cooking facilities. We look forward to welcoming you again! 💖Nadia & The Locke Team
住宿方回覆: Thank you for your lovely review! We're so pleased to hear that our location made your stay convenient and that you enjoyed the nearby amenities. We truly appreciate your recommendation and hope to welcome you back soon! 🚇🛍️✨Kind Regards,Nadia & The Locke Team
住宿方回覆: Thank you for sharing your experience! We appreciate your understanding regarding the deep cleaning schedule during the Christmas holiday period. We're glad to hear that you found the space spacious and well-equipped with amenities like the washer, stove, dishwasher, and cleaning supplies. The convenient location near the Underground and supermarkets certainly adds to the overall experience. We look forward to welcoming you again in the future! 😊
Rebecca
一臥室雙人床套房
入住於 2024 年 9 月
家庭出遊
5 則評論
9.0/10
滿意
發布於 2024 年 10 月 29 日
很好,下次再住👍👍
住宿方回覆: Dear Rebecca,Thank you so much for your outstanding review! We’re thrilled to hear that you had a perfect stay in our One Bedroom Suite and that you enjoyed our excellent service, food, and convenient location.Your recommendation to friends and family means the world to us! We can’t wait to welcome you back on your next visit to London.Thank you again for your kind words!Best regards,Leman Locke Team
訪客用戶
一室房
入住於 2024 年 4 月
獨自出遊
11 則評論
8.5/10
很好
發布於 2024 年 5 月 19 日
位置:東倫敦,地鐵站很近,交通方便。離Tower Bridge和Tower of London很近。
衞生:公寓式酒店,7天才打掃一次,所以住不到七天的話是沒有任何人來房間的,垃圾也得自己倒。有一個細節是,酒店給提供了兩條毛巾和兩條浴巾,每一條裏面都能抽出頭髮……體驗非常不好,但是我還是用了酒店的毛巾和浴巾……出門在外就算了吧。
環境設施:是年輕的設計和概念,主打環保和低成本。房間總體設備都沒什麼毛病,我唯一不滿意的就是床墊太差了,太薄,支撐力完全不夠。房間裏配有廚房,餐具也十分齊全,我想旅行者應該比較少比例的人會真的在公寓酒店裡做飯做菜吧。
服務:看來既然是低成本的酒店,服務幾乎為零。第一天來,我問他要拖鞋,他説沒有了。我就自己去買了。
Wi-Fi:網絡總體不錯。
總結:雖然我説了很多缺點,但是我住的五個晚上,總體體感還是不錯的,還是陪伴我度過了一段美好的時光。但是下次還會不會來……我是有點猶豫的。
住宿方回覆: Thank you for your feedback! We're glad you found the apartment nice, but we appreciate you bringing these concerns to our attention. We’ll look into the information provided for future improvements. Your input helps us improve, and we hope to welcome you back for a better experience next time! 😊✨Kind Regards,Nadia & The Locke Team