芬代爾夏洛特街飯店(Charlotte Street Hotel, Firmdale Hotels)

I have stayed in Firmdale Hotels and been in their restaurants in London and New York. It's been a while since I had lunch at The Charlotte Street Hotel here in London. It's really perfection -- the staff, service, food, everything -- right down to the china, which Kit Kemp designed. I had the most marvelous fluffy cheese croquettes as a starter, a perfect risotto as a main, and a dessert of bread and butter pudding with the most insanely fabulous toffee sauce ever! I highly recommend this gem of a hotel and restaurant located in such a central spot.

Me and my family (of adult children with partners but no kids) stayed at this hotel over new year 23/24. We just loved the interior and the whole atmosphere of the hotel. A part from the « all day decorations » you really felt Christmas. It was cosy and nice. Staff was very friendly and professional. Always helpful to give advice about theatres, museums, and restaurants etc. We had two standard rooms with queen beds for the children with partners. These rooms were quite small but it was not a bother for any of our children. The building itself is so pittoresque that they didn’t really think about the room size. It’s kind of a part of the charm,,, My husband and I had a beautiful room (#200) with a nice view of the street below, which was very calm and quite during our stay. We did not include breakfast in our stay, but the positive thing is that we could go into the restaurant and only order a coffee and croissant. This was very appreciated as we are not big breakfast fans. A part from that the hotel is very well situated in the centre of London with short walking distances to Soho and nearby districts. We walked next to everywhere and never felt insecure at any time of the day/night. We will for sure stay there again and I can but recommend it to friends and people reading this comment. If there was one thing missing, for me, it was just a coffee machine in the room. But that was really not a big deal and to be honest I didn’t even ask if I could have one during our stay. A big thanks to all the nice staff and direction.

我們喜歡這家酒店。它古怪而不尋常，但位置優美，裝飾有趣且時尚。房間佈置得很漂亮，而且非常安靜，這對於倫敦的酒店來說是不具備的，即使是昂貴的酒店也是如此。酒吧很熱鬧，如果你想在那裡喝雞尾酒，你可能需要預訂一個地方。早餐很棒。總的來說，這可能是我們最喜歡的倫敦酒店，儘管現在它變得非常昂貴。

Best Hotel and Food in a hotel that I have had in my life I have been there multiple times in my life and I have made good friends with the workers I love it so much it is my go to hotel when I am in London I always go for Bagels, English Breakfast, or Buffet when I eat there

Fabulous restaurant. Food was amazing, ambience great and staff were lovely and friendly. Adam created the most fab cocktails which were fantastic and Salman was professional and so friendly serving us. Highly recommend Mowgali, definitely on par or better than Dishoom

This is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night. Room 100 was beautiful - Kit Kemp at her finest… If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.

Hôtel absolument remarquable à mains égards: accueil, décoration, services, confort, qualité de la literie, diversité des espaces mis à disposition, table du petit déjeuner (essayez le granola!). D'excellents cocktails au bar, des plats variés et de très (très) bons desserts au restaurant.

A few staff members- Lauren ( waitress) Liz( room service) Matteo( head concierge) & Bell staff - went out of their way to be helpful. What I did not like- the view out of our room window was really ugly- metal heating & air conditioning units. Also, the dining room was really loud & noisy.

Beautiful surroundings and lovely front of house staff who make the best americano coffee I have ever tasted. I was so looking forward to eating my egg benedict. Such a shame the kitchen staff don’t know how to poach an egg. Solid to the point I wondered if it was hard boiled. Let the whole experience down for me.