芬代爾考文特花園飯店(Covent Garden Hotel, Firmdale Hotels)

Just a perfect hotel. We stay here a few times a year. The staff are friendly and recognise us with a genuine (I think) welcome back each time. A special shout out to Nicky at the concierge desk on this trip. He went out of his way to secure Kit Kemp Alphabet mugs from a local store and had them delivered to my room. Absolutely awesome!

Wow. This is simply a wonderful hotel. Right in the heart of Theatre land and next door to Covent Garden. What a perfect location. The hotel itself is beautiful. Fantastic staff. Fabulous room. Lovely lounge and library area and an honesty bar. We had an evening dinner which was excellent. And breakfast was brilliant. I cannot fault this wonderful hotel. And it is now the only hotel we will stay in when we come to London.

I’ve stayed here, been here for dinner and come here for tea, so I know it can be great. Sadly, not this time. Our lunch main courses were very good. I can’t say the same for our puddings. They never came. “We have 40 minutes until we have to leave to get to the theatre. Is that enough time for pudding?” “That’s no problem. What would you like…” “Can you tell us when our puddings will arrive?” “They will be one minute.” “Hi, can we get an update on our puddings? Also, can I get the bill.” “They will be coming in two minutes.” “Here is the bill. Just to say, we have taken your puddings off the bill.” It would have been great that they took the puddings off the bill if they had then turned up. Sadly not. We were also never told they weren’t coming, nor did we get an apology that they never arrived. By that stage, I’d lost the will to complain. We left the restaurant wondering if they ever turned up. Maybe if we’d waited one more minute. Or maybe two…

Me encantó el hotel, la habitación es muy espaciosa y la decoración es maravillosa! Tiene muchos detalles, las camas son muy altas, las sábanas de muchos hilos, y extremadamente suaves. El baño es muy espacioso y lindo, con ducha y una tina increíble.

Always a huge fan of Firmdale properties - especially in the UK. I always enjoy my stay here as first and foremost this boutique hotel is situated in a primate location - steps away from the West End in one direction, Oxford Street and its amazing shopping in another direction and lastly the historic and fun Covent Garden in another direction. The property's main entrance off Monmouth Street is literally across from Neal's Yard which offers a cute narrow walkway through shopping and dining of every taste. Staff are always welcoming and informed and the rooms are super comfortable, usually quiet and always kept clean and cozy. Be sure to inquire about the room you are being assigned as there are a handful that I would be disappointed with (eg small windows, slanted ceilings in an attic like setting, interior rooms, etc). Not every room is the same and many, like I, have an exact preference. The dining on premises is a popular go to even if you aren't a guest and the bar is very pretty. I also love the central room on the second floor featuring an honor bar and food station. The pillow mist is a must btw.