曼徹斯特街十號飯店(Ten Manchester Street Hotel)

Arrived to no one to help with multiple bags. Room was tiny, worn carpet, smelt of smoke, TV didn’t work and the shower leaked. I asked to move room was told no. I had to carry all my bags to the room myself, no help was offered. When I checked out, I was presented with a bill for a service charge, when asked what this was for, the lady couldn’t explain except say, that’s what we do here? For what? I had no food or drink and carried my own bags? Will never stay here again, no apology and I advise you not to book this hotel. Pay less or more and stay somewhere else. So poor for its location.

Can highly recommend this hotel. You are welcomed by the friendly staff who are so helpful and so obliging and cannot do enough to make your stay feel like you are at home and part of the family. The warmth radiating from them all definitely cannot go unnoticed. The hotel is very comfortable, spotlessly clean and a fabulous breakfast. We were originally only booked in for one night but decided to extend our stay. Credit to you all! Definitely will be back.

The hotel is in a great location, rooms are small but everything is very clean and friendly staff. There is a cigar room that when used, the whole lobby smells, which I didn't like. And also what bothered me, is that I was told I should pay 3% for house keeping and services, they didn't mention it was optional.

Good location, understated and homely but has become quite expensive over time .. used to be much better value for money but now not so much

Very pleasant stay - superb room, just a little noisy if your room is close to the road. Plenty of bin men early in the mornings!!! Otherwise excellent!

Nice area, friendly staff, super small room and not very clean. AC was weak, it was very hot and it was hard to sleep. We could hear every person that walked in the hall, especially at night time.

Lovely "boutiquey" hotel, within walking distance of central shopping area of London with the high street shopping of Marylebone next door, Welcoming and freindly staff always there to help

Clean spaces and room, comfy bed, nice big towels, lovely friendly staff and a fantastic location. If ever in London again, we don't even need to look at anyplace else. It'll be No 10 Manchester for us!!

Great location, friendly staff. Room was miniscule, but it's London... Nice and quiet, yet not far from busy high street. Would stay again.