We traveled to London as part of our 35th anniversary trip and wanted to stay by Hyde Park. After significant research, we chose The Berkeley. It was 100% the right choice. The people are fantastic and after 24 hours they already know you. Giovani, in particular, was awesome in making sure our jet lag was taken into consideration while checking in with our Virtuoso perks. After check in, we found a clean and elegant room, outstanding housekeeping, and everyone continuing outstanding customer service. We loved staying in the Hyde Park area and hope to return soon to London and The Berkeley. In summary, a first class experience thanks to first class people.
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