希爾頓歡朋飯店-安大略倫敦(Hampton Inn by Hilton London)

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Great service, we had an issue with our room but it was Swiftly fixed without hassle. Covid cleanliness was good, saw the staff constantly cleaning and sanitatizing throughout our stay Would stay there again.

I liked their breakfast options. Amazing food and options for the whole family. Staff were kind. Pool was nice - needs a clock in the room though. I didn't like how the wifi was **free. You have to sign up for something by providing your personal information, then agreeing to their "privacy policy" that you are unable to read as the internet doesn't work to open the link they provide. Seemed tricky to me.

The bed was made in a manner that we didn't realize there was a sheet under the duvet. Mattress was hard and sloped in middle. Breakfast was terrible. No bacon, no fresh fruit, no plain yogurt, and no English muffins.

The hotel was nice and clean, and typical for the Hampton Inn the staff were wonderful. Unfortunately there was no hot water on the second morning of our stay. we all had to take cold showers, very unpleasant.

We could hear the guests next door to us very clearly all night - it’s as if there was no insulation in the walls. It was almost impossible to fall asleep. We called front desk but they didn’t help with the situation. We’ve been there 3 times, this was the last straw. We’ll never be going back.

Very clean. Good location. Very helpful staff. Messaged us about an item we left behind and helped arrange return.

I was having trouble with the thermostat. Two different staff came to try to work it out - neither seemed to understand what was meant to be done. When I told manager the next morning, he didn't seem to care. ALSO, lots of noise because of pre-teen kids. Manager said that they have hockey teams each weekend because of tournaments. I have learned my lesson - NEVER return, or recommend this place!