Wow, wow, wow.. I don’t know where to begin. We are on our third day here at Pousada de Lisboa, which we booked through our travel agent at Spain Top. From the moment we entered our hotel we have been blown away by the impeccable service, central location, and wonderful amenities. We arrived early around 1pm and both of our rooms were ready. The receptionist staff was OUTSTANDING: They greeted us as if they’d been expecting us and made check-in an absolute breeze. They helped us plan out our day, which turned out to be fabulous. Both receptionists were beyond kind and welcoming, making us feel right at home. Breakfast was delicious and in such a lovely setting. This afternoon we came back to the hotel for a rest and enjoyed delicious, complimentary tea service. After a siesta, I realized I had lost my sunglasses. I went downstairs to ask the receptionist and low and behold they had my sunglasses which housekeeping had found in the hallway and graciously returned. Also when I went to acquire an additional key, the receptionist didn’t need my room number or name because he already knew them.. This is the definition of a FIVE STAR hotel. I’m extremely selective and let me just say that this hotel has surpassed my expectations. If we return to Lisbon this is where we’ll be staying!! And by the way, the location cannot be beat! A+ hotel :)
翻譯