雷拉飯店(Leura House)

The property has lots of potential but is very run down. Apart from that there is one heater for 3 rooms, the carpet was filthy, the beds not made properly (main bed base sheet elastic up and blanket not to the bottom and single bed sheet tucked to wall so as soon as you get in sheets out), electric blanket only worked on one side of the bed, no hand towels or face washers and I could go on. An extremely disappointing stay.

I understand its been raining a lot lately but house smelt like it had been closed up for over 12 months It took my breath away Didnt stay around for breakfast Got out of there 1st thing in the morning Woukd not recommend thsi Other guest at the time said the same thing They need to look at this seriously

Property was run by one person, breakfast was included which had prior good reviews but only a continental breakfast was available...and that was very disappointing. Overall very forgettable experience.

Early days for the new owner but wonderful historic property with enormous potential for groups and conferences.

overall it was not a good experience. Check in went well and the attendant even let us check in a bit earlier also gave us decent recommendations for the "things to do" in the area. However the small cottage we rented was extremely outdated. The carpets were vacuumed but still felt dirty, drinking glasses had old film on them and looked like they haven't been cleaned. Weather was rainy and damp. House heating elements were 2 portable electric heaters. Gas fire place didn't work. Renting occupancy was for 5 people but somehow we got charged for the 5th person. Having it in mind that singel bed was in an entry way/foe (thats fine) and it had no space heater provided nor heated bed pad like two other beds had. There was a fridge but no bottled drinking water provided. Instant coffee, tea, creamer was present but electric water kettle had seen better days. There were also 4 drinking glasses and 4 coffee mugs available, NOT 5 - but they made sure to charge extra for the 5th person. Property manager took in person feedback patiently but offered no solutions or compensation. They claimed to be in the process of remodeling and clearly understood they are offering bad product for more than full price. Very disappointed with property and management. This property shouldn't be rented till ready or offered at extreme discount with note for future renters of the conditions.

The new owners had only just taken over the week before our stay. Their vision for the future of this boutique hotel is amazing and we look forward to coming to stay again when they have been able to enact some of their plans. Such an unique and beautiful building.

We were almost the first guests of the lovely new owner and enthusiastic new manager of Leura House so it is very early to review the hotel. There is so much potential here and they have lots of plans and ideas to attain this. The house and garden are beautiful. Best wishes for the future.

Was a great night pace to stay. Owners were delightful and very happy to provide excellent recommendations for dinner.

While our stay was ok we didn’t feel the property was very user friendly. We weren’t allowed to have a cup of tea or glass of wine in the lounge as food and drinks were prohibited. The rooms aren’t large and we wanted to sit somewhere else. Comfortable chairs on the verandahs would have allowed for greater enjoyment of the garden and the possibility of a cuppa!