波爾託加里尼海濱度假飯店&Spa(Porto Galini Seaside Resort & Spa)

Τα στρώματα παλιά ,ειδικά στον καναπέ κρεβάτι που χρησιμοποιείται σε τρίκλινο δωμάτιο σκληρό κ άβολο!μυριζουν έντονα οι αποχετεύσεις ,όσον αφορά το προσωπικό οκ αλλά μη καταρτισμένο σε θέματα καλής συμπεριφοράς κυρίως στον χώρο του πρωινού (αγενές )η τοποθεσία κ η παραλία καλή περισσότερο θυμίζει ξενοδοχείο τριών και όχι 5 αστέρων

Mooi hotel prima service en locatie, waar ze op de kamers wel sfeer hebben aangebracht ontbreekt dit bij het zwembad en buffet restaurant (ontbijt etc) mocht je alleen logies geboekt hebben en een naar het avond buffet willen, voor de koffie betaal je 4,50 !!! Het is aan te raden om een auto te huren je kunt vanuit het hotel niet naar rest van de omgeving lopen. De bus stopt ook voor de deur en op dit moment gaat de laatste om 22.30 3euro voor 2pers. Ps je hoeft niet heel chique gekleed te zijn 😉

Dear Mr Demian, I read your comments to my wife's review and I feel obliged to replicate though I would have rather preferred you dealt everything in person by simply accepting the reality and apologising for your misbehaviour... It is also very strange you never took your time to talk to me during my stay, but suddenly had the time to search for me by SMS with a threatening message and by phone asking to remove a simple TripAdvisor review with an insulting tone. So these are THE FACTS you should have personally faced and you didn't: We stayed for 1 night at your Resort in a group of 5 adults and we booked 1 triple room and 1 double room and we were offered a standard official rate which was the same rate available on line. We were fine to pay the given rate directly at your Hotel instead to a web provider to your advantage, since ours was a last minute reservation (which you charged at our arrival before escorting us to our rooms). We started being surprised when we all (5 people) realized that in both rooms assigned to us there was a disgusting smell of sewage (to be gentle…). Your staff was so aware of this fact that as soon as we mentioned this to your front desk, they immediately assigned our 3 friends a larger suite (as an upgrade) located in the opposite area of the resort, which was fine for them (no smell finally…), while our second room you assigned to us (with the “intention” of finding a solution) unfortunately was in the same area of the previous one and despite not having the disgusting flavor INSIDE the room, it still had the same disgusting flavor when going out in the private balcony overlooking the sea (how romantic…). I mentioned this to your Front Desk and simply told her that, since there was no other room available, I would have expected a discount on the Price of my Room since of course the problem had not been solved and I had to be locked in the room in order to avoid the bad smell which was not what I had paid for, (the rate I paid for included a balcony and a sea view), and your staff member said she would have to talk to the Manager and let me know about the amount of discount she would have granted, since for her there was no discussion about my reasons. No call received for all the rest of the evening. It was already 10pm and I didn’t want to waste my holiday time to come back to reception with an additional complain, since my stay with your Hotel had already been ruined, and I’m not the kind of person who likes to complain. I’d rather have preferred a fast check in to a normal room without bad smell. Since you mention my wife’s request of a special menu, this is what happened with no need of counterfeit: you had a Buffet Chinese Dinner at your Restaurant that night, and I confirmed at your Front Desk we were willing to pay for 4 regular buffet menus which had a fixed price + I kindly asked your restaurant manager if he could grant a special price (not complimentary of course) for the 5th person who would only eat at

Posto fantastico. Gestione perfetta. Avevamo una camera “base” ma davvero adeguata in tutto. Hotel molto silenzioso con una bella spiaggia privata di sassolini ma molto ben fruibile. Due piscine da noi poco usate. Colazione ottima. A fine luglio clientela soprattutto scandinava. Difficile trovare punti deboli. Per il Covid era chiusa la sala giochi. Davvero un posto super consigliato!

Terribile puzza di m… Siamo arrivati e ci hanno fatto vedere 2 camere entrambe con terribile odore di m… abbiano fatto presente la cosa e ci hanno subito cambiato le camere che al momento sembravo ok invece la puzza poi continuava infatti era anche nelle stradine del resort Inoltre il MATERASSO non esiste c’è un piumino vedi foto le camere sono piccole e chip molto economiche le 5 stelle non sanno cosa sono x me 3 stelle il direttore seppur lo abbiamo cercato all’arrivo e il giorno della partenza nn ha mai voluto parlarci gli abbiamo lasciato anche un foglio scritto con le lamentele ma nn ci ha mai cercato !! Tantissime SCALE e l’ascensore va solo alla spa ( ps alle 18,30 era chiusa perché se hanno un massaggio la chiudono e nn si può accedere!!) Tantissimi BAMBINI e nessuna insonorizzazione sia alla sera k mattina c’è sempre caos!!