靠近勞倫斯Macy＇s的飯店

服務很好、很熱情。離學校近。方便、有微波爐、冰箱。早餐簡單隻有牛奶和甜圈。可以加牀。牀很大。雙牀房可以住四人。位置在勞倫斯維爾小鎮上。在一號公路邊上。很方便出行。停車免費而且很大。二年住了四次。因為小孩在瑞德大學讀書。很方便。附近有中餐廳。可以叫外賣。

我是希爾頓榮譽會員,所以出差和入住希爾頓時期望得到一定程度的待遇。但是這家酒店並非如此。前台很粗魯,很冷淡。他們表現得好像是麻煩你入住或退房。他們拒絕給我一張收據,所以我可以與僱主一起花費我的旅行。當我旅行後打電話與經理(梅麗莎)交談時,她掛斷了我的電話。非常差的客戶服務。結果,我向他們的公司辦公室提出了正式投訴。此外,雖然房間很乾淨,但桌子上和電視上有螞蟻,早餐區櫃檯上到處都是螞蟻。他們在早餐區沒有擦任何東西。一般,如果出現bug問題,那意味着存在更深層次的維護問題,不建議入住這個位置,希爾頓應該比這個好,不高興,以後再也不會入住這個位置了。

Dog friendly but unfriendly otherwise. I didn’t even get what I paid for (business king). They stuck me in a basic room w a full size bed at best and I didn’t even bother saying anything. I could tell all the rooms were going to be the same piss poor quality. Front desk unmanned constantly and extremely rude. I’m being nice bc I don’t believe in outing specific employees but one woman needs training in how to speak to customers. In my 20+ years of staying in hotels, no matter the price point, I’ve never been spoken to so disrespectfully for no reason. Room- disgusting. Lights not working, telephone not working, visible bed stains, all sorts of noises, I think you get the picture. No fridge, microwave or coffee maker. Antiquated thermostat. Couldn’t get much sleep due to noise, generally feeling unsafe for myself and my vehicle. Kicker- police activity outside in the AM because of some incident I didn’t care to witness after my comedically bad stay. As the old adage goes, you get what you pay for.

每次來新澤西都會選擇住這裏旁邊就是個商場購物也方便！早餐雖然品種不多但是很乾凈也很衛生，美國的早餐差不多都這樣的，所以我很滿意

基本叫沒有早餐，衹有咖啡和餅乾！長住的還是推薦，可以自己做飯很方便！每周打掃衛生也保證不了，總體還可以！

我們最近在位於巴塞羅那新希望的Odette's的River House舉行了婚禮。作爲我們的婚禮客人過夜和與我們一起慶祝的選擇,我們與Springhill Suites Ewing一起擁有婚房街區。這是我在很長一段時間裏與酒店在一起的最好的體驗!他們在整個過程中都非常響應,他們超越了一切,以確保我們被設置爲接收的所有好處,如果我們實現了某些房間,週末他們爲我們的客人服務非常好 - 確保客人的行李被分發,客人有所有需要的信息等!我們聽到的只是關於我們的客人體驗的美好事情,銷售經理, Michele 在婚禮前的工作令人難以置信。如果您需要酒店爲客人提供客房住宿在這個區域或新希望區域,這是您的酒店!!!!!!

Do not stay here. Most of the staff were nice besides 2 people. Their cameras only show live feed and do not record anything. This is a safety hazard. I think it’s very convenient they were not able to play back my encounter with the front desk agent, Noel. She was very RUDE! I’ve stayed there for over a month, she chases me in front of the hotel in the mornings screaming about what time checkout is despite me ALWAYS having a late check out. Embarrassing me in front of other guests screaming my business. Nasty way to conduct business. On top of this, upon my return to the room, she ran up to me asking if her manager Kassidy called me (she did not). Noel accused my boyfriend and I of flooding the floor by leaving the bathroom sink on. Immediately, we knew that was not true. It was an ADA/Wheelchair Accessible Room, which means there was a DRAIN on the floor, IT WOULD BE IMPOSSIBLE TO CAUSE A FLOOD. We had just got into a car accident the night before, and we had to rush out in the morning to get our belongings. We did not even have time to use the bathroom in the morning. It was a complete LIE. When we confronted Noel after going upstairs, checking the bathroom and seeing it was DRY, she then switched her story and said it was the kitchen that was flooded. We went back upstairs to check the kitchen and guess what? IT WAS ALSO DRY. I took a video so Noel or the hotel could not lie about this further. I will be posting the video to multiple platforms because this behavior from Noel and the Element hotel was DISGUSTING. I’m done being harassed by this woman and I never want to speak to or see her again. Something positive I will say is that the rooms are nice. The pool is closed always, you’re better off staying at the Courtyard next door! I will only stay here again if the courtyard is sold out and Noel is not at the front desk. My boyfriend is a platinum member and I am gold member, we spend a lot of money on Marriott’s, THIS WAS THE WORST EXPERIENCE EVER. Noel makes money there, I SPEND IT. Customer service needs to be taken up a notch.

Friendly, helpful, accommodating - everything executed with a genuine, kind smile. ALL staff. I was so impressed with the positive energy. They have a Bistro downstairs if you don't feel like ordering out or going out for food. No room service. Clean. Covid policy - you have to request your room cleaned. I was good with just having them deliver materials, exchange towels, and take garbage - requests that they responded to immediately. Close (6 minutes) to TCNJ. Great week!