拉斯維加斯Walgreens附近住宿

各方面都很好啊

今年夏天,我們在NM的拉斯維加斯南行中做了一個晚上的中途站。我們受到了歡迎,甚至有免費的火腿和奶酪三明治和新墨西哥辣蔬菜湯給客人。吃免費的晚餐是意料之外的,非常感激。這彌補了第二天早上早餐的不足。雖然咖啡很好,但選擇最少。以前的Super 8至少有一個烤麪包機,經常有一個華夫餅機。有酸奶、煮雞蛋、即食燕麥片和一些包裝鬆餅可供選擇,而且很受歡迎,只是看起來有點虛弱。

I have not left a review on this site for several years, and never a bad review, but my experience at this hotel certainly deserves one. We checked in around 10:30 pm and started settling down in our room. After a few minutes we noticed the room had not been clean. There were used towels hanging in the bathroom, the soap had been unwrapped, one of the beds was partially unmade and the garbages were not empty. My wife called down to the front desk and the person working there stated that they were completely booked and had no rooms to move us to, but would call his manager and determine a game plan. He came up a few minutes later and we showed him the room and he said they were able to find another room but it was a single King rather than two queens. Not ideal but we were traveling with our young son so we were able to share a king with him. He also told us twice that the room would be comped. He was very courteous and sympathetic to our situation. When we went to check out the next morning however, my wife quickly explained the situation the situation to the manager at the front desk and wanted to verify we were going to be comped. We were immediately met with an antagonistic attitude from the manager who told us ”We are not going to comp the room” without apology for our troubles. She went on to say that she never told the clerk to comp the room and he had no authority to make that decision. She was only going to give us a $30 discount for our troubles. Eventually we ended up with a $50 or $60 discount but it was so frustrating. In all my years of traveling I have not stayed at a hotel that showed such a lack of customer care at every level. The only exception was the overnight employees who checked us in and helped up resolve our situation. Even if they misspoke or misunderstood about comping our room, they still showed concern for our situation.

辦公桌的工作人員熱情,友好,樂於助人。我們的房間寬敞乾淨。牀很舒服,淋浴很棒。早上我們對早餐的選擇感到驚訝。有煎餅機,軟餅乾和香腸肉汁,炒雞蛋,預製的煎蛋卷,辣椒和奶酪,香腸鏈接和火雞香腸餡餅以及通常的穀類食品等。雞蛋煮得很好,都很美味。這家酒店非常值得花錢!