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智選假日套房飯店馬纓丹
4.1/5100 評價

智選假日套房飯店馬纓丹

蘭塔納|距離Lantana Village Square0.86km
The customer service here is terrible and if you’re coming here and need to stay another day or so past your reserved dates forget about it! They’ll have your room already booked to someone else. Horrible! Jesse Espinoza was the MOD while I was here and the night before my checkout date I asked for an extension. He told me they were ALREADY sold out. Just so happens the next morning I go back down to the front desk and let them know I was having a bit of a hard time because my daughter had gotten sick and was throwing up and I told them again that I still needed the room so she could rest. Again they said they didn’t have the availability and that I was only able to do a late checkout for 12:30pm instead of 11:00am. So I asked why is that you guys book reservations on top of guests who have not checked out yet? I was told that peoples trips are planned in advance so once you check in someone else has already paid for their reservation on your room by the time you check into it. I kept asking why they allow that and Jesse got pretty frustrated with me and they suggested that they look into one of their sister properties for availability. I asked why it is that they would rather have me pack all of my things knowing I need still need the room and leave to go to another location and not the people that haven’t even checked in yet and Jesse told me because he has to “honor the guests reservation.” He also told me that by not allowing me to extend even though I asked the night prior that he’s not dishonoring anything with me because I didn’t reserve for a later time and that I would still be required to check out at the expected time. This is a major inconvenience especially considering my daughter got sick. If you come here either overbook your stay and check out early if you leave according to your plans or simply don’t come here unless your satisfied with terrible customer service and just about any requests that you have being denied. This place needs an entirely new staff and a full ***** of their policies. This place also needs to be inspected for health code violations because during my last stay the water in the bathtub was coming out yellow. No I’m not exaggerating. Again if you’ve made it this far hear me out, DONT COME HERE!

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正在尋找Lantana Village Square附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
智選假日套房飯店馬纓丹
4.1/5100 評價
The customer service here is terrible and if you’re coming here and need to stay another day or so past your reserved dates forget about it! They’ll have your room already booked to someone else. Horrible! Jesse Espinoza was the MOD while I was here and the night before my checkout date I asked for an extension. He told me they were ALREADY sold out. Just so happens the next morning I go back down to the front desk and let them know I was having a bit of a hard time because my daughter had gotten sick and was throwing up and I told them again that I still needed the room so she could rest. Again they said they didn’t have the availability and that I was only able to do a late checkout for 12:30pm instead of 11:00am. So I asked why is that you guys book reservations on top of guests who have not checked out yet? I was told that peoples trips are planned in advance so once you check in someone else has already paid for their reservation on your room by the time you check into it. I kept asking why they allow that and Jesse got pretty frustrated with me and they suggested that they look into one of their sister properties for availability. I asked why it is that they would rather have me pack all of my things knowing I need still need the room and leave to go to another location and not the people that haven’t even checked in yet and Jesse told me because he has to “honor the guests reservation.” He also told me that by not allowing me to extend even though I asked the night prior that he’s not dishonoring anything with me because I didn’t reserve for a later time and that I would still be required to check out at the expected time. This is a major inconvenience especially considering my daughter got sick. If you come here either overbook your stay and check out early if you leave according to your plans or simply don’t come here unless your satisfied with terrible customer service and just about any requests that you have being denied. This place needs an entirely new staff and a full ***** of their policies. This place also needs to be inspected for health code violations because during my last stay the water in the bathtub was coming out yellow. No I’m not exaggerating. Again if you’ve made it this far hear me out, DONT COME HERE!
蘭坦納西棕櫚灘舒適套房飯店
3.3/5102 評價
I have stayed at this place many times but now with the staff and management it is sooo much better every one is courteous and helpful and the experience is just so much better than before. Very pleased to be able to submit a very good review !
蘭塔納6號汽車旅館
3.3/539 評價
我最近需要快速度假,最後一分鐘選擇了這個地方。房間很體面,工作人員很友好。游泳池是我見過的汽車旅館最好的。很乾淨,很吸引人。早上他們提供咖啡,實際上很不錯!
西棕櫚灘蘭塔納溫德姆速8飯店
2.6/5103 評價
外部還可以。入住很快。我在那裏住了3次,只有121房間還行,其餘都是垃圾。房間需要翻新,需要有人對那樣拆毀房間負責。323房間的洪水是彎曲的浴室是荒謬的我能呼吸聞到煙味。

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