We stayed at Home2Suite during our last trip to Houston but it was the one at Pearland. We arrived at this one late in the night and the staff at the front desk was very friendly. However once we entered the lift, we were welcomed with a strong greasy smell. The hall way had rug that was clean but obviously old.
The major concern was the room which had a hole in the ceiling inside the toilet dripping water all over the floor. The AC also wasn’t working well that even at 19 degrees Celsius, was still warm. Initial complain to the staff was met with no vacant room, that they were fully booked. We managed for the first three days because we were outdoors most of the time. The room was later changed to a more comfortable one.
The other thing was the swimming pool. My kids really wanted to swim during our stay but the staff mentioned that some handle to the pool was broken and that it was closed.
The breakfast was also good but with little varieties to choose from.
Good place ! I like it is comfortable and nice the girl in front desk very kind.
Este Lugar es muy bonito tiene buena localización es muy limpio, los cuartos tienen muy buen tamaño, la única situación es que la tina no sellaba bien y se escapaba el agua pero es un muy buen lugar ninguna queja en cuanto a servicio.