發布於 2024 年 6 月 11 日
Megan
For the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.
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每晚起價:VND1,633,841
發布於 2025 年 5 月 17 日
訪客用戶
審查:
我早上7點到達,發現沒有工作人員,沒有接待,也沒有入住說明。我和妻子不得不在外面等,直到另一個客人碰巧出來讓我們進去。在裏面,我遇到了一個我認爲是工作人員的人,但他只是另一個客人。他試圖幫助我聯繫酒店,但沒有人 - 甚至其他客人 - 都能聯繫到經理。
沒有真正的大堂,只有一個院子。我在外面等了三個小時,直到最後有人回覆。然後被告知,除非我額外支付100美元,否則直到下午3:00才能入住。這比大多數酒店提前入住收費要多,大約20美元。我要求退款,所以我可以離開他們拒絕了。
我別無選擇,我把行李留給了管家(唯一樂於助人的人),不得不和我妻子在城市裏走六個小時,然後才回來。
最後入住的時候,剛收到一條有門碼的短信沒有人,不歡迎。房間有很多蟲子,我們倆一夜被咬得很厲害。廚房裏甚至還有。
這不是真正的酒店,價格過高,管理不善,沒有客戶服務,如果關心基本的招待,避免。
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每晚起價:VND3,559,439