东 55 街附近住宿

Always a very pleasant stay after our annual tradition of seeing the Cleveland orchestra Christmas program. Service is always top notch along with location and a nice breakfast. Will stay there every chance we can.

清潔/專用工作人員/設施: 這家希爾頓是我們克利夫蘭最喜歡的住宿地點。我們一入住,就受到歡迎(謝謝,卡登!)。當我們經過長途旅行後深夜到達時,他的熱情歡迎和溝通,以確保我們舒適住宿意味着很多。午夜時分,一對工作人員非常友好地搜索我丟失的包。過夜經理MJ在我們結賬前檢查了我們。在我們整個住宿期間的良好溝通。前台附近有24人提供的健康食品和飲料。房間很乾淨,牀和枕頭很舒服。我們會一直回來這裏!謝謝,所有敬業的工作人員。

漂亮且具歷史意義的飯店，很乾淨

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

酒店整體乾淨衛生不錯,但是衛生間洗手池是白色的彩色水,讓我們不願意使用洗手池。淋浴頭也真的很髒,出來的水也有點白。好東西有廚房水槽,水很清。但我們不得不使用房間裏唯一的淋浴。維修人員來修復水問題,但當我們回到房間時沒有修復。

Easy check in, very friendly, helpful check in staff. Lovely room, large comfy bed, good bathroom, great shower.  Somewhat disappointed by very limited on site Mexican restaurant food & it was quite poor in terms of portion and lacked any real flavour.  We had issue with getting bed made up and asked on 3 different occasions over our 3 night day. Jen on reception promised it would be done for out return to hotel in afternoon but sadly it was not and in spite of her further requests it was never done.  On check out when I told her it still hadn’t been done she agreed this was not good enough as she had been assured by housekeeping it would be done previous day.  Jen said she was sending 30,000 points to my Marriott account to compensate for our disappointment and they would show up within 48 hrs. That was 28 April , it’s now 14May and still nothing……… I really expected much better from a hotel of this standard. Westin you have let the Marriott group and us down.  You really need to deliver on your promises.  So disappointed ☹️☹️☹️☹️

位置很好，靠近市中心**。房子看起來有年頭了，但是設施都很乾凈，一應俱全，員工都很專業。非常安靜給好評。電視也很不錯

房間面積足夠大給人鬆弛的空間感，床品乾淨且舒適，沖涼房花灑兩用功能顯示商家的用心細緻，服務也讓我十分滿意，比如滿足我的換房需求，提供多一個行李架。

步行5分鐘即可到達棒球場。房間也很舒適。不幸的是,接待處的女職員反應不佳。即使我於3:55到達,房間仍然沒有準備好,我被告知我不知道什麼時候可以進入房間。當我終於完成程序時,我被誤認爲是預訂了兩個房間,即使我預訂了一個房間。當我到達房間前面時,由於房間鑰匙的問題,我再次回到接待處,重新開始。以前的人使用的咖啡仍然留在咖啡機中。房間和位置都很舒適,但是服務不好。我認爲那些不拘泥於進入棒球場的人應該在另一家酒店。

非常棒的酒店，房間設計很現代，酒店很新，設施很好，早餐不錯，停車免費，還有付費洗衣機使用！