蘭卡威海濱華美達飯店位於馬來西亞唯一屢獲殊榮的碼頭內,為顧客提供便利,方便顧客前往蘭卡威所提供的一切。鷹廣場、Jetty Point 免稅中心、Splash Out 水上主題公園等熱門景點距離飯店僅有很短的車程。瓜埠渡輪碼頭在步行距離之內,而蘭卡威國際機場距離飯店有 19 公里車程。擁有 45 間設計典雅的客房和套房,每間客房均配備極其舒適的床、套間浴室、現代室內設施和免費無線網絡連接。受歡迎的海景客房設有私人陽台,可俯瞰迷人的碼頭景色。海軍上將套房提供升級的住宿體驗,設有三間臥室、帶小廚房和咖啡機的寬敞客廳以及帶戶外按摩浴缸的私人陽台。飯店還設有 Charlie's Bar & Grill 和 Barbosa Pizza & Bar,顧客可以在此享受國際美食和當地美食,同時欣賞夢幻般的日落美景。飯店的室外無邊泳池、健身中心、家庭卡拉 OK 室、水療和健康中心專為完美的休閒和放鬆而設計。對於帆船愛好者,可以使用遊艇遊輪套餐。此外,多功能廳和池畔都是舉辦商務會議和私密活動的理想場所。由專門的團隊隨時提供優質服務,妥善照顧所有宴會需求。蘭卡威海濱華美達飯店擁有理想的地理位置和配套設施,在許多方面都是當之無愧的。
我對飯店的位置感到驚喜——靠近MAHA塔,周圍有許多小吃店,像是Old Town Coffee、海鮮餐廳、mamak餐廳,隔壁還有一家藥局。打Grab很容易就能到附近的蘭卡威購物中心、HIG綜合大樓,週三晚上還有夜市。
淋浴有點慢,不提供洗髮精和沐浴露,每天只提供兩塊小肥皂。酒店或許應該注意到這一點並改進。
RRuth1313Unfair and Poorly Managed Breakfast Seating Experience
I had a very unpleasant experience during breakfast at this hotel. I arrived at the restaurant at 7:30 AM, but there were no staff members present to guide or seat guests. The lack of basic organization created confusion for everyone.
I saw an available table with no sign or indication that it was reserved, so I assumed it was open. After I got my food and was about to sit down, a female staff member suddenly rushed over to stop me and told me the seat was reserved. This was both embarrassing and frustrating, especially since there was no sign placed on the table to indicate any reservation.
To make things worse, about 10 minutes later, another guest arrived and was allowed to sit at that same “reserved” table — even though they were not the original reserved guests. This clearly showed that the table was not truly reserved, but rather that the hotel was trying to push early guests like us to sit at less convenient tables further from the buffet.
This practice completely goes against the principles of a buffet and the idea of first-come, first-served. It felt unfair that early-arriving guests were treated poorly while later arrivals were given better seating.
We spoke with the supervisor, and they admitted that it was indeed a mistake on their part. However, the damage was already done, and the experience left us feeling disrespected and unwelcome.
This hotel seriously needs to improve how it manages breakfast seating and treat all guests — regardless of arrival time or group size — with fairness and courtesy.