Hotel in nova為顧客提供一流的服務和所有必要的設施。住宿內提供免費網絡連接,確保您在住宿期間可即時通信。 在悠閒的白天和晚上,客房送餐服務等房內設施可讓您充分享受在客房內的時光。Hotel in nova的每間住宿都經過精心打造和裝飾,為您創造溫馨舒適的氛圍。Hotel in nova的部分客房提供空調或寢具用品,以滿足您的需求,提升您的舒適度。
訪訪客用戶2023.05.28
Good in staying nut if you arrange bedsheets and towel and bath soap means it will be satisfactory for us.
I had a truly wonderful experience during my stay. The hotel rooms were absolutely awesome — spacious, clean, and very well-maintained. The interiors were tastefully designed, the bed was extremely comfortable, and all the necessary amenities were provided, making it a very relaxing and convenient stay.
One of the highlights was the breakfast. There was a wide variety of options available, catering to both local and international tastes. Everything was fresh, well-prepared, and delicious. The dining area was clean and pleasant, and the staff made sure everything was replenished promptly.
The overall service was excellent — the staff was courteous, attentive, and always ready to help with a smile. I genuinely appreciated the attention to detail and the warm hospitality throughout my stay.
I would definitely recommend this hotel to anyone looking for a great place to stay with amazing rooms and a satisfying breakfast experience. Looking forward to visiting again!”
訪訪客用戶FEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.