在SSR Grand - CannyChoice Affiliate Hotel,每間客房均配備便利的設施,確保您享受舒適的入住體驗。部分客房提供空調或寢具用品,以使顧客感到舒適便利。SSR Grand - CannyChoice Affiliate Hotel的部分客房展示了獨特的設計元素,例如獨立的起居室,甚至是陽台或露台。 部分客房配有室內視訊流媒體、每日報紙或電視等室內娛樂設施,為顧客提供愉快的入住體驗。請放心,在一些特定的客房中,您可以找到沖泡咖啡或茶所需的器具。 使用部分客房衛生間提供的浴袍、毛巾或吹風機,保持您的清潔和舒適。
訪訪客用戶2024.06.16
Room was ok. But basic facilities were not there like dental bath kit, even didn't have an intercom facility in the room we stayed. So for each n every small thing we had to go down to reception counter. Service was not prompt also house keeping staff was not well trained. Another thing is reg hotels restaurant. Taste of food was ok. Restaurant had a very very few options (2-3 only. For lunch and dinner. Also they were only 2 people one shef and other helper. And there was rush in hotel. So found very difficult to get meal on time. Also timing of restaurant was not convenient manager was rude too.
訪訪客用戶FEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.