My package was breakfast & lunch / or dinner. On 07. 08. 24 i took lunch but did not take dinner. I was intimates evening same day. And front desk was agreed. But during check out on 08. 08. 24 at 5:10am, they charged the lunch bill. I paid the same. It should be no charge on my request.
訪訪客用戶Poor noise isolation between the rooms. Neighbours room was blaring music and singing late into the night. First call to Reception resulted in no action being taken. Second call 15 min later made with an irate tone resulted in staff visiting and the noise being reduced. During check out, reception tried to get the Manager to come and apologize, but Manager asked instead how much the customer paid for the room and declined to come out, instead leaving reception to respond to complaints. Pathetic and unsympathetic behavior by the Manager.
DDanzo_876We had a wonderful stay at The Fern Residency Mira Road. The highlight was definitely the staff — they were incredibly warm, welcoming, and always ready to help with anything we needed.
The rooms were clean and well-maintained, and we appreciated that housekeeping was available frequently if required. Breakfast was enjoyable, with a great Indian selection and a few Western options as well.
The location was also convenient, making it easy to get transport into the city. Overall, it was excellent value for money and we would happily stay again!
訪訪客用戶✅Clean and Spacious Rooms, clean washroom, English newspapers available in the lobby, call response for luggage pick up is fast. ❌ no drivers room (have to book another room) , toothbrush, less breakfast options, tea was not good. ➖ddnt tried any food, coffee,