發布於 2025 年 6 月 18 日
Tati11
I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo.
Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing.
It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street.
Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.
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每晚起價:CAD235
發布於 2026 年 5 月 5 日|大床房(單人床位)
訪客用戶
首先,非常感謝你們的免費升級。臥室和客廳的景色都非常棒,空間也足夠寬敞,適合一群朋友放鬆,尤其是還有撲克桌和桌上足球。地理位置也很好,就在市中心。
不過,淋浴用品有待改進,特別是洗髮精和沐浴露,牙膏看起來有點髒(幸好我自己帶了)。隔音效果也不太理想,我可以聽到隔壁房間的夫婦說話,而且我看完演唱會回來很晚了,在浴室裡吹頭髮感覺有點不自在。
入住時間是嚴格的下午4點,不過他們允許延遲到晚上7點半。我一開始有點困惑,因為我在原來的大樓(升級前)等了10多分鐘,不確定前台會不會來接我。不過,見面之後,前台接待員非常友好,並清楚地解釋了各項設施和退房流程。
總的來說,儘管有一些嚴格的規定和一些小問題,但我真的很喜歡這個房間,住得很愉快。
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每晚起價:CAD214