very disappointing stay, we require one double bed room and one suite near by but it ends of one king room and one suite with 5 floors apart. I dont see the point we choose the room type if the hotel is running a full house and change the room type we required? The hotel called to confirmed the booking several times which i really dont understand why they do it while we already pre paid the rooms. Surprisely, there is no turn down service at this so call five star hotel. After just staying with four seasons hotel and received the wonderful service, this park hyatt is nowhere near the 5 star standard.
翻譯