住宿方回覆: Dear Valued Guest,Thank you very much for sharing your kind feedback about your stay at Hotel M'S Est Shijo Karasuma.We are delighted to hear that you found our location convenient, with easy access to the bus station, department store, Nishiki Market, restaurants, and convenience stores. Your comments will surely be helpful for future guests.Regarding luggage transportation, We currently do not offer an airport delivery service from the hotel. However, we truly appreciate your feedback, and we will do our best to consider adding this service in the future to make your stay even more comfortable.Thank you again for choosing Hotel M'S Est Shijo Karasuma. We look forward to welcoming you back on your next visit to Kyoto!Best regards,Hotel Front DeskHotel M'S Est Shijo Karasuma
住宿方回覆: Dear GuestThank you for choosing to stay with us at Hotel M's Est Shijo Karasuma and for sharing your valuable feedback.We are delighted to hear that you enjoyed your stay and appreciated our convenient location. As you noted, we are within easy walking distance of both the bus and railway stations, making it simple for guests to explore the city. Additionally, the nearby convenience stores and restaurants allow for easy access to snacks and meals.Once again, your feedback is highly appreciated and we hope you will give us the opportunity to welcome you back in the future.Hotel M's Est Shijo KarasumaFront desk
住宿方回覆: Dear FanqieyuyutangThank you so much for your kind words about Hotel M's Est Shijo Karasuma! We are so glad to hear that you had a wonderful stay with us.We are delighted to hear that you were satisfied with our overall servicesWe take great pride in providing our guests with a comfortable and relaxing experience, and we are always working to improve our services. Your feedback is invaluable to us, and we will use it to make sure that our hotel continues to exceed your expectations.Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Hotel M's Est Shijo KarasumaFront Desk
住宿方回覆: Thank you very much for staying with us for such a long period of time.We are delighted that you were satisfied with our location and stayed with us for 10 nights. On the other hand, we apologise for any inconvenience caused by the frequency of cleaning, equipment malfunctions and language support at the reception. We will take your feedback into consideration for future service improvements.We hope that we will be able to provide you with a more comfortable stay when you visit Kyoto again. Thank you very much.
住宿方回覆: Dear guest ,Thank you very much for staying at Hotel M's Est Shijo Karasuma.Also, thank you for having praise for hotels location and thank you again.We will continue to improve our services even more than ever with compliments ・Continue to appreciate Hotel M's Est Shijo Karasuma, thank you.All of our staff will be waiting from the bottom of our heart.Hotel M's Est Shijo KarasumaFront desk
住宿方回覆: Dear GuestThank you for sharing your feedback about your recent stay at Hotel MS EST Shijo Karasuma. We’re glad you enjoyed our prime location, just a short walk from the subway and in the heart of the commercial district.On other hand,We apologize for any inconvenience caused by the room size, facilities, and cleaning .Your comments regarding the safe, washlet seat, and lack of phone in the room are being reviewed to improve our services.Once again, your feedback is highly appreciated and we hope you will give us the opportunity to welcome you back in the future.Hotel M's Est Shijo KarasumaFront desk
住宿方回覆: Dear smileman14,Thank you very much for choosing HOTEL M's EST Shijo Karasuma and for sharing your positive feedback!We are delighted to hear that you enjoyed your stay and found our location convenient. It's wonderful to know that our spacious rooms met your needs and provided enough space for your luggage—comfort and convenience are what we strive for.Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back to our hotel in the near future.Hotel M's Est Shijo KarasumaFront Desk
住宿方回覆: Thank you for staying at our hotel.Thank you very much for your kind feedback. We are delighted that you are satisfied with our location and the convenience of the surrounding area. Thank you also for your compliments on the cleanliness of our staff and facilities.Regarding the points you pointed out about the size of the rooms, we will make use of these improvements in the future to ensure that you have a comfortable stay. We are also pleased to hear that you found our information on nearby restaurants and shopping facilities useful.We look forward to welcoming you again next time.
住宿方回覆: Dear Guest,Thank you very much for taking the time to share your feedback about your recent stay with us at Hotel M'S Est Shijo Karasuma.We are delighted to hear that you found our location convenient, with easy access to Karasuma Station, nearby restaurants, and shops like 7-Eleven. Our location is one of the features our guests often appreciate, and we are pleased it added to the convenience of your stay.Regarding the size of the room, we sincerely appreciate your honest comments. As our hotel is designed to maximize functionality within a compact space, we understand it may feel smaller compared to other accommodations. We will continue working to enhance the comfort and overall experience for our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Kyoto in the future.Best regards,Hotel Front DeskHotel M'S Est Shijo Karasuma