迪亞尼礁海灘度假村&溫泉(Diani Reef Beach Resort & Spa)

Rooms need updating. Location is excellent. Choice of food for vegetarians needs to be improved. Staff generally are excellent, some can be a bit slow. The beach is perfect. Reception staff very helpful. A/C in room was excellent. Spa was excellent and good value for excellent massage.

Location of the hotel was fabulous. But the food was terrible. The worst part was that most of our 12 days there, the hot water was out. Despite repeated calls, they fixed it only for a short time, then it was out again. Also, the tap water was very salty, and I felt I couldn’t get clean. This hotel has potential, but is very poorly managed and maintained.

The pick-up was on time from our hotel in Westland of Nairobi. The driver, Edward, was professional and friendly and I do appreciate his hard work. The package was 3.5 out of 5. The accommodation at Lake Nakuru was nearly terrible and if I wasn't about the staff I would have left the hotel in the first hour! The food, room, and everything else in this hotel was a disaster! The second accommodation in Masai Mara Camp was not that bad as it is a tent camp. The game drives were all good enough due to the driver’s skills.

The whole resort staff are very friendly and nice. The breakfast and dinner are really good with a wide variety of choices . However , the rooms and amenities need a bit of refurnishing as it starts to see slightly dated. The toilet needs to be cleaner as there seems to be some hard white spots appearing on the levers. The entertainment room also needs to be maintained. Overall , we still had a good stay nevertheless

Een driedaags bezoek aan dit hotel was zeer goed. Uiterst vriendelijk en servicegericht personeel op al de serviceplekken als restaurant, zwembad, schoonmaak en receptie. Met een stralende lach word je onthaald en verzorgd zonder opdringerig te zijn

The ambience of the hotel does it for itself. It's in a great location. There are so many places within the property where couples can feel cozy. There are ample seating areas. The friendly staff sets this place apart. There is a mixture of young people on the staff and seasoned employees. You can feel relaxed while there. If you decide to hit the beach, expect to be solicited to purchase items by the locals. There is a private area provided by the property where you wine be disturbed. All of the meals are top notch. I also trust the management here. There was a slight issue but they made sure I was taken care of and accommodated.

Staff exceptionally nice and friendly, but there was a water problem that lasted for 24 hours and communication was so bad about it, there was no running water at the batthroom which made it hard to stay at the room with no shower and no flushing water for toilet. the communication from management was so bad and didnt know how to handle this issue. despite that the condition of the bathroom itself was so bad.