ANNEMARIE HARMSE
2023 年 4 月 8 日
I booked several months in advance and asked for a room with a Bathtub ( and I paid top dollars for thebest - they give the option. )
On arrival I got a room WITHOUT A BATHTUB.
I need this for health reasons.
When I asked for a room with a bath I had to evacuate and stay outside hotel for a day, only to find that it was a Much much smaller room in a VERY VERY noisy block and still WITHOUT A BATHTUB !!
It had the bottom of the shower partially higher but that's not a BATHTUB and nothing like their advertising.
Then for two full days and nights they allowed a group of 12 or 15 people to have a party day and night up to 2am !! People screaming, shouting, swearing !! Terribly rude and when I asked them to do something about it they did nothing. So for most of the time it was an absolute terrible terrible experience, leaving me terribly tired with hardly any sleep.
Furthermore the Breakfast is absolutely pathetic with a few jars with dry cereal and white bread for toast. Also an empty bowl of canned fruitsalad. Yikes. Had I known these horrible conditions I would never have booked there and certainly never again !
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