吉隆坡M飯店度假村

Everything about our stay was wonderful as always, except for one serious concern regarding the safety of the Kids Club. We have been loyal guests since the hotel’s opening, and we truly enjoy returning for our short staycations. However, we’ve consistently noticed safety issues related to the entrance access of the Kids Club. Specifically, the automatic sliding door poses a potential danger. The door opens freely without restriction, and we’ve observed children running toward it—sometimes playing with the doors as they open and close, or attempting to run down the staircase located right outside. This situation feels unsafe, especially when there is no staff stationed at the entrance to monitor or manage sign-ins and sign-outs. As parents, it’s concerning not to know who is entering or leaving the play area. We strongly recommend installing a card-access door or similar controlled entry system. This simple measure would greatly enhance the safety of all children in the playroom and provide peace of mind to parents. We hope the management team will take this feedback seriously and implement improvements to ensure a safer environment for all young guests. Thank you for your attention and understanding.

First of all I really like their breakfast. The food selection not a lot but the taste were great. The room was clean and looks exactly as advertised. There were some snacks provide in the room, view are average and their amenities were well maintained. Lastly thanks for the birthday cake it made my day.