沒有值班人員,強制要求押金但卻不能完全退回,退款需要國際轉帳,強制客人為高額銀行服務費付款。前台服務不專業,客服不專業,沒有房間清潔服務,不是酒店,更像是沒有任何服務的民宿。
There is no staff on duty, and the deposit is required, but it cannot be fully returned. The refund requires international transfer, and guests are forced to pay high bank service fees. The front desk service is not professional, the customer service is not professional, and there is no room cleaning service. It is not a hotel, but more like a homestay without any service.