Inspire62658024743
2024 年 3 月 31 日
Let me start by saying I can be hard to please! The negative reviews I read before I left made me extremely anxious and worried what we were going to experience. I highly recommend the place! Before going I ensured we emailed them to advise we’d be late checking in. The self check in detail Was emailed by 2pm and was ready for our landing. I think some people hadn’t read about this before hand and appeared confused outside however they called the number and received a friendly swift response. I had also requested a quieter room due to the reviews and were in room 9. My main worry from reviews was the safe. I used the safe which you put your own 6 digit number into. Had no issues. Nothing stolen and used for a whole week! Service - was exceptional - whenever I had a request it was dealt with promptly. I would emailed the reception a few times (including for extra loo roll) and it was delivered promptly. I absolutely can’t fault them! And trust me I did test them with my requests lol There is a hairdryer in the room. They don’t service rooms or didn’t in our 5 day stay. I requested extra towels for my hair and to stand in when getting out of shower. They came promptly and with a smile! One review I read complained about shower water filling tray. I’ve had this experience in many hotels including 5* ones. Ours did if it was on full blast, so I turned it down a touch so water ran away easier - it’s not rocket science! Breakfast was fresh and lovely. A selection of cold cuts, hot breakfast and cereal. I’m fussy and I liked it! Location is great. 10mins walk (ish) to main square. I genuinely don’t understand the bad reviews. I would definitely stay here again and will likely should we return to Krakow. So don’t be put off! And enjoy your stay!
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