帕洛瑪鳳凰城城市景觀金普頓飯店的評論

Don't let the pictures fool you. I'm so disappointed! Stayed for two night and booked 2 rooms and both were very disappointing. One had a strong ********* odor another smelled like sweat and old. The pool was small and dirty as well. The room's leather furnitures' were peeling off as well. I will never book this hotel again.

Absolutely amazing hotel, we stayed for two nights and then extended to late checkout and loved everything. The room is super spacious and modern, the pool with the bar next to it was to die for, especially since it was surprisingly cool around it during the 115F weather. We did not eat at the restaurant (there are so many options within five minute walk) but the food at the pool bar was very good.

First, I will say the staff was amazing. That said, they needed to be with some of the issues. Rub, main part of us picking the room, woods not hold water and taking a bath was very difficult, clock sis not work at all, fridge was not even cool and there was a tear in the carpet coming out of the bathroom that had a nail that my wife ansbi stepped on a few times before we just covered it with a towel. Noise at night from the pool area got very annoying after about 10pm. Restaurant completely messed up our room service to the point that after an hour and a half it was free. Not what I would have expected from such a high end hotel. Staff was amazing and dealt with me and the issues to the best of their ability. Second night was much better and the stay overall was recovered by the team.

La coordinacion con el estacionamiento es un desastre, no tiene estacionamiento propio y comparte estacionamiento con unos departamento adjuntos y es un estacionamiento totalmente separado del hotel, al estacionamiento le hace falma mucha señalizacion ybes muy facil no saber usar las instalaciones

The hotel was beautiful and staff was super helpful and friendly. The location is perfect if you have plans at the stadiums nearby. The only downside is that food and drink options within the hotel were limited and pricey. There are, however lots of restaurants within walking distance.

We have stayed here many times before and have always enjoyed it. This trip we were on the 4th floor and was kept awake by the pool noise/bar nightclub noise. Next time I will request a higher floor.

Excellent location for either the ballpark or concert. Good area for restaurants and bars. Good walkable conditions and "ambassadors" to help you find what you are looking for.

Staff were super nice and friendly throughout the hotel. very nicely designed rooms and amazing setting because breakfast, lunch, dinner, drinks, grocery story within 300 steps from the hotel.

Nice rooms and property is quite upscale and well situated. Located close to many landmark’s downtown, which was convenient, I felt right at home. Would definitely stay here again.

Great service, staff was incredibly friendly. . Room was very clean, comfortable bed. Close to everything. Highly recommend.

Esta muy bonito el hotel, habitaciones limpias, cama cómoda. El bar está agradable.

The property is right in the middle of downtown. Easy walking to nearby restaurants or to have a cocktail. Fry’s grocery store is right on the corner and so is a CVS. Just in case you forgot to pack something. 24 hour valet parking available , $44 a day.The Hotel was clean and safe. They offer free coffee every morning on the second floor. Overall very nice hotel. I would highly recommend!!

Quick overnight stay with my family to attend an event at the Footprint Center. Thrilled with the location, staff, valet, and restaurant. Always cleanly fragrant. Only negative was the desk chair seemed to be noticeably tattered, with the leather fabric chipped or peeling in many areas. Odd for such a nice hotel. I would stay again due to the perfect proximity to downtown activities and restaurants.

We were so happy with our stay at the Kimpton. The service was exceptional and the hotel is so clean. We enjoyed drinks at the bar in the evenings and we walked to different restaurants in the area. Definitely a 5 star experience for us.