索菲特甲米佛基拉高爾夫水療度假村的評論

住宿方回覆: Bonjour Keluoyichaokenai,Sawasdee kha,Thank you for sharing your recent experience at Sofitel Krabi Phokeethra Golf & Spa Resort. We are pleased to learn that you found your stay enjoyable and that our team provided helpful assistance in returning your stroller — your kind recognition is truly appreciated.We value your constructive feedback regarding the electrical outlets, the beach access, and the overall condition of our facilities. Please be assured that your comments have been shared with the concerned departments for review and improvement. While our resort is located across a small local road from Klong Muang Beach, our team is always happy to assist guests, especially families with children, when crossing for added safety.We hope to have the pleasure of welcoming you back for a longer and even more relaxing stay in the future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Sir/ Madame,Sawasdee Kha.Thank you very much for sharing your wonderful feedback following your stay with us at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to hear that you enjoyed your room, found it fresh and comfortable, and appreciated the spacious pool and breakfast selection, especially the Vietnamese rice noodles.We are also pleased that your overall impression of the resort’s ambiance met your expectations. Your recommendation truly means a lot to us, and we are grateful for your kind words.It was our pleasure to host you, and we sincerely look forward to welcoming you back for another memorable stay.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Sir/Madame,Sawasdee Kha,Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We sincerely regret that some aspects of your experience, including the room facilities, air conditioning, cleaning service, and front desk interactions, did not meet your expectations. Your comments about noise, pool temperature, and the surrounding area are very helpful, and we truly appreciate your honesty.In the meantime, we are pleased to share that our Superior Rooms in Building B are currently undergoing a renovation, scheduled for completion at the beginning of November. This project is designed to provide updated facilities, enhanced comfort, and a more enjoyable stay for our guests. We are confident these improvements will greatly enhance the overall experience.Your feedback is invaluable in helping us elevate our service and facilities. We hope to welcome you back soon and provide a stay that reflects the high standards we are committed to achieving.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Tarraconense23,Sawasdee Kha.Thank you very much for sharing your wonderful feedback and for choosing Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to hear that you enjoyed your stay and that Sao from The White Lotus restaurant contributed to making your experience truly special. Your kind words regarding our service and attention to detail are greatly appreciated.We also sincerely appreciate your feedback regarding the bathrooms and shower pressure. Please rest assured that your comments have been shared with our relevant teams as we continuously strive to enhance our facilities and guest experience.We look forward to welcoming you back for another memorable stay in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Khun ZuobiFRANK,Sawasdee kha,Thank you very much for taking the time to share your valuable feedback following your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are delighted to know that you enjoyed the beauty of our resort, especially the swimming pool, and that your children had a great time with the inflatable play equipment. Your kind mention of our Water Sports team’s enthusiasm is truly appreciated and will be shared with them as encouragement.We are, however, sincerely sorry to learn about the noise disturbance and the condition of certain in-room facilities. Please rest assured that your comments regarding the hair dryer, kettle, and soundproofing have been shared with our team for immediate review and improvement. Regarding the kayak rental, we do offer complimentary non-motorized water sports for a set duration, and we will take your feedback into consideration when evaluating guest offerings in the future.It brings us joy to know that you would consider staying with us again when returning to Krabi. Should you have any beautiful photos to share, we would love to see them and truly appreciate your kind offer.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Mc8,Sawasdee Kha,Thank you very much for sharing such a wonderful review of your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to know that you enjoyed the natural surroundings, our abundant breakfast selection, and the infinity pool by the sea. Your kind words about the variety of both European and Asian options are truly appreciated by our culinary team.We are also glad to hear that you explored the nearby area and found great dining and activities to complement your stay. It is always our pleasure to provide our guests with a memorable experience, and knowing that you plan to return brings us immense joy.We look forward to welcoming you back to our tropical oasis in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Xiaoyaolaotao,Sawasdee kha.Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are truly delighted to hear that you appreciated the resort’s tranquil atmosphere, our unique blend of French colonial and traditional Thai architecture, and the lush tropical surroundings of Klong Muang Beach. Your kind words about our culinary offerings, including the breakfast and specialty restaurants, are equally appreciated.Regarding your comment on the condition of the rooms, we would like to share that we are currently undergoing a renovation project for our Superior Rooms, with completion expected by the beginning of October this year. This enhancement is part of our commitment to continuously improve the guest experience while preserving the elegant, classic French charm that defines our resort.It was a pleasure to have you with us, and we sincerely hope to welcome you back for an even more comfortable and memorable stay in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Ruz148,Sawasdee Kha,Thank you for sharing your recent experience at Sofitel Krabi Phokeethra Golf & Spa Resort. We are delighted to hear that your stay was splendid and that you especially appreciated the luxurious Karl Lagerfeld amenities provided in your room.Your kind words inspire our team to continue curating elegant and memorable experiences for all our guests. We look forward to welcoming you back for another magnifique stay in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Sir / Madame,Sawasdee kha,Thank you very much for taking the time to share your feedback following your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are pleased to learn that you were satisfied with the overall cleanliness of the room and the refreshing scent upon arrival, as well as the quality of our breakfast. Your kind words about our swimming pool are much appreciated, and we also take note of your remark regarding lifeguard presence for safety consideration.At the same time, I regret to hear that our kids’ offerings did not meet your expectations, particularly for children above 5 years old. Your detailed observations regarding the size of the Kids Club, the seasonal activity adjustments, and the missing amenities such as children's toiletries and bathrobes are truly valuable to us. Please rest assured that your comments will be shared with our team for review and future improvement, especially as we aim to enhance our family-friendly experiences.Thank you once again for your honest review. We hope to have another opportunity to welcome you and your family back for a more fulfilling stay.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Hoon Hoon,Sawasdee kha,Thank you very much for taking the time to share your recent experience at Sofitel Krabi Phokeethra Golf & Spa Resort.We are truly pleased to hear that you appreciated the beauty of our resort, and your poetic reference to the pages of Somerset Maugham is both touching and inspiring. It means a great deal to us.Your suggestion regarding more in-house activities is sincerely appreciated. While we do offer a variety of daily programs including wellness sessions, cultural classes, and recreational options, we understand the importance of continuously enriching our guests’ experience and will certainly take your comments into account.With regard to transportation, we would like to share that a scheduled shuttle service to Ao Nang , a famous Krabi’s tourist precinct, is available twice daily at a small charge. Our Concierge team is also pleased to assist with arranging private transfers at your convenience, ensuring a seamless and comfortable journey.We hope to have the pleasure of welcoming you back to our tropical haven for another memorable stay.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Thonglor Walker,Sawasdee kha,Thank you very much for taking the time to share your kind review of your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are delighted to know that you had a pleasant experience and appreciated the flexibility of using our swimming pool and Kids Club facilities after check-out. It is our pleasure to ensure that our guests feel welcomed and cared for at every stage of their journey.Your compliments on our breakfast offerings are truly appreciated, and we are glad it lived up to your expectations. We are sorry to hear your nearby dining plans did not work out but we do hope to welcome you back so you can experience the delightful culinary options available right here at our resort.We look forward to the opportunity of serving you again in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Mika Phupha,Sawasdee Kha.Thank you very much for taking the time to share your kind feedback. We are delighted to hear that you enjoyed the cleanliness, friendly service, and our activity offerings. Your appreciation means a lot to our team, and it will certainly motivate us to continue providing memorable experiences for all our guests.We look forward to welcoming you back to Sofitel Krabi Phokeethra Golf & Spa Resort in the near future.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour Haodadeyichangyu,Sawasdee kha,Thank you for sharing your candid impressions of Sofitel Krabi Phokeethra Golf & Spa Resort. While we are pleased that our expansive lagoon style pool and freshly baked breads added enjoyment to your stay, we are sorry that other aspects fell short of expectations.Our resort is intentionally set within a tranquil coastal enclave, about 20 minutes from Ao Nang town. To make exploring easier we operate a scheduled shuttle service twice daily, and our Concierge is delighted to arrange private transfers or curated excursions so guests may experience Krabi after dark with confidence and comfort.Your comments regarding breakfast variety beyond our bakery selection and the culinary experience at White Lotus have been shared in detail with our Executive Chef and his team. Menu refinement and additional tasting sessions are already underway to ensure flavours and value align with the high standards for which we strive.We continuously enhance on site activities such as Thai boxing, sunset yoga, and weekly sustainability workshops to provide engaging alternatives for guests who prefer not to venture far. We look forward to welcoming you again and demonstrating the improvements inspired by your feedback.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort

住宿方回覆: Bonjour amiecong,Sawasdee kha,Thank you very much for taking the time to share your kind review following your recent stay at Sofitel Krabi Phokeethra Golf & Spa Resort.We are truly pleased to know that you had a pleasant stay and appreciated the cleanliness and upkeep of our beautiful resort. Your recommendation means a great deal to us, and we are grateful for your positive words despite your observation regarding the resort’s traditional style. Please be assured that we are continuously working on enhancements to provide an even more elevated experience while preserving the charm that defines our property.It was our pleasure to welcome you, and we hope to have the opportunity to host you again for another memorable stay in Krabi.Warm regards,Siripun PetchaiGuest Experience ManagerSofitel Krabi Phokeethra Golf & Spa Resort