阿卡迪亞飯店(Hotel Arcadia)

Hôtel proche de la station de bus, Belle chambre climatisée. Par contre accueil un peu froid.

Extremely reasonably priced, clean and safe rooms with good breakfast. Location was easy to find too, safe car parking is a big plus, extremely cordial staff , overall a very good experience and definitely visiting again when I come to kottayam.

Absolutely appalling experience at Kottayam Arcadia Hotel/Restaurant! I am still trying to wrap my head around the sheer discrimination and disrespect we encountered. My friend was humiliated and asked to leave the restaurant simply because he was wearing a Kerala lungi, a traditional and respectable garment in our culture. The staff's behavior was rude and arrogant, showing no regard for our feelings or the cultural significance of the lungi. This is not only unacceptable but also deeply hurtful. I de***d an explanation and an apology from the ***agement. Discrimination has no place in any establishment, especially one that claims to be welcoming to all. I will make sure to share this horrific experience with everyone I know and will not hesitate to take further action if necessary. Shame on you, Kottayam Arcadia Hotel/Restaurant, for perpetuating such harmful and discriminatory behavior!"

Excellent dining experience. Wifi signal was extremely weak to non-existent. Courtesy of staff is dependent on your attire.

There is poor service and then there is Déjà Vu. We got here at 8.15 pm to find half the restaurant ‘reserved’ so we waited for a table to clear. An hour later, we hadn’t even been served beverages. The restaurant was poorly staffed and service was at a glacial pace.

I’m an NRI person(Malta), on the way to vagamon me and my wife had stayed in a hotel for one night, we reached around 9 o clocks there(not sharp), we reached after a long journey (300km). The front desk guy(the person who collected details for check-in) was an old person, he doesn’t even know how to behave towards the customer, and he treated us like we booked for free. I respect his age, I spoke with another younger guy who was more pleasant and professional(working in same depar**ent), he apologised when I made this complaint about that person. Hotel ***agement has to make an audit about how your staff behave towards customers, I will never suggest this hotel to any of my friends. Because of that person, he spoiled our entire stay

Hotel is very good loaction all over very good, swimmig pool is not maintained, pool is infront of public roof top bar, break fast was very good,

Friendly staff, excellent service and overall a pleasant stay

I stayed with my friend in Arcadia and the stay was nice. The rooms are clean and good. The staff was good and food was nice .The rooftop restaurant was beautiful. Can view the entire Kottayam city. The rooftop pool is superb. Food is good.Had a excellent stay