住宿方回覆: Thank you for your feedback and for taking the time to share your experience.We’re truly sorry to hear that you felt your questions were not fully addressed. I’ve personally reviewed the chat history, and I can see that we did respond to your messages and provided the necessary check-in information, including the keys.That said, we sincerely apologise if any part of our communication came across as brief or unclear. We always aim to be as helpful and responsive as possible, and we truly value all feedback that helps us improve.Please know that your comfort and satisfaction are very important to us, and we hope to have the opportunity to welcome you again in the future for a better experience.
Roslinah Rosli
兩臥室公寓
入住於 2025 年 5 月
家庭出遊
1 則評論
9.0/10
滿意
發布於 2025 年 8 月 26 日
Service ✅💞
Amenities ✅💞
Location ✅💞
Cleanliness ✅💞