I asked many time to refund back my money 51$ that this hotel charged me . I booked through Agoda to stay on 03-5/12/22 for two nights. After made the booking , I called to hotel to double check to ensure my booking is recorded but I was told by the staff who pick up the phone that the Hotel no room available on that period then I said why Agoda still Sale your room? She said may be they did not know yet then I asked to cancel my reservation and not charge my credit card. Later on till arrival date I got alert by my bank th at the amount 51$ is chafed by Agoda. I asked many times to refund but till today nothing is done. I felt both hotel and Agoda are cheater . It’s not a big amount of money but I am upset due to the fact that you made the business by cheating your client this is not fair. Shame on you!
滿意
43 評價