蘇美島鄰近Pier pontoon Lipa Noi的飯店

環境 - 位置理想，交通方便，就在查汶酒吧街大道，鄰近大型商場，很多餐廳。 設施 - 牀品舒適，很多USB插頭，手機/電腦充電極方便。 衛生 - 乾淨衛生。 服務 - 親切有禮。 改善地方： - 供應電熱水壺和杯子！ - 廁紙質素差劣，極需改善！ 總結：性價比好，非常不錯。 評分：4.2/5

Best experience with our private pool room suite Room is so spacious and with your own infinity pool overlooking the ocean it is just magical and mystical Th staff are absolutely welcoming and go over and beyond to help you have the best stay Although communication isn’t the best they try to understand and accommodate your personal preferences Cannot name all the staff there but all of them from the main boss down to security guard just will do everything to make you happy A mention to Mr Joe, he always was there to help us enjoy our stay and even gave us a personal tour to our wonderful buffet seafood dinner, thanks Joe Also San and Joe for our special anniversary dinner which you designed so we could have it on the beach which almost didn’t happen because of the weather The girls in restaurant and the top chef making our meals All the staff went above and beyond to make our stay most memorable Thank you all for your welcoming arms We wish you all good health hope to see you all again Angela and Bill Mihalakis room 108

蘇梅島入住的第一個酒店，也算是蘇梅島排名前十的。稍微有點偏，附近沒有商圈，開車出去還可以。酒店小而美，很有度假的氛圍感，吊帶一穿，墨鏡一帶，愛誰誰的感覺就來了。 酒店有兩個泳池，moon 餐廳下和沙灘旁邊。我們住的離沙灘近，去了幾次沙灘那個泳池，也泡了半天沙灘，特別安靜。 房間服務也很好，可以幫忙預訂外面的餐廳，這點挺好的，入住期間我們打卡了 roof 和 chill，都是酒店幫忙預訂的，而且很近，推薦可以去。

10月22日,我們在這個新建的酒店住了5晚,通常是 OFF 季節(而不是免費升級,他們要求我們300個泰國浴來升級)。酒店非常漂亮,但位置不好,即使是7/11店也需要步行15分鐘上下山。酒店外沒有餐廳吃飯。沒有前往主要購物區(蘇邁中心)的免費班車。房間很乾淨(雖然他們在你的房間裏送你冷牛奶,但沒有咖啡奶油機)。需要改進的地方很少。家政很一般。所有的員工都很有禮貌,樂於助人。我們吃了免費的自助早餐,這是波濤一般的早餐。我們的住宿時間很長,在我們逗留期間,我們從未喝過熱茶或咖啡。他們總是至少需要15分鐘爲您服務咖啡。早餐場景相當混亂。泳池非常非常漂亮乾淨,他們有非常小的私人海灘。但是每個房間的景色特別是大堂都是爲了死。總體來說我還是會給8/10

對大多數人來說，浪漫晚餐、娛樂活動或深夜派對的好地方！我和我的伴侶一起來的，我們的年齡都在 35 歲以上，我們享受了一頓價格合理的美味佳餚，觀看了我相信每天晚上 8 點的噴火表演。這是一個很酷的夜晚，也是很好的娛樂。我們九點左右就結束了。一定會再去。熊酒吧區氣氛很酷。有點伊維薩海灘俱樂部的氛圍，時尚的燈光和音樂，但不太大膽或在你面前。你有一頓浪漫的晚餐。如果你想留下來參加派對並瘋狂，我確信這是一個選擇，但這不是我的合作夥伴的事，所以我們離開了。所有的工作人員都很友好，我們總體上非常高興

這個酒店非常棒 景色也很好 泳池也很棒，酒店真的非常好，工作人員也很棒，還給我們延遲了退房，所以要來蘇梅的各位可以來體驗一下哦 ，這個新開的酒店真的非常不錯，個人和小夥伴們都很喜歡，是個非常不錯的體驗，非常棒，太棒啦啦啦啦啦，我們一共七個人非常喜歡這個酒店，所以下次來我們還是會入住這個酒店，也非常乾淨，大家來了蘇梅島一定要來這個酒店入住，真的非常的好，非常的棒！我個人也很喜歡這個酒店，所以大家來了一定要入住這個酒店。

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.

I don’t often write reviews, but always use them to make choices when looking to stay here. I booked this hotel to stay at for my son’s 10th birthday in January 2024. The room I booked was no refundable, but having read reviews I was happy to take the risk. 2 hours before we were due to travel there we received an email to say that their pool was closed due to unplanned renovations. Let’s be honest, this is the hotels only real selling point and the whole reason I booked it in the first place. Disappointed, we had no choice but to travel to the hotel to discuss things with their team in person. Arriving at the hotel it was a mess, almost looked derelict. Whoever took their hotel photos needs a pay rise, put it that way. It was clear that the work wasn’t unplanned, and in fact had been going on for some time. Letting guests know on the day they travel is obviously a ploy to prevent confrontation. We were told that we had the use of a pool at their sister hotel, 15 minutes away by shuttle. This runs every 2/3 hours. Not the fairy tail birthday I had in mind for my son if I’m honest. To compound things, the hotel refused to refund me my money and I had to pay again to stay at a hotel that was able to provide the facilities it promised. Looking back at the hotel, there were clear signs. They haven’t had a positive review since 2021, that tells its own story. If you are thinking of staying here, please don’t. You will end up disappointed as we were

The Mercure Samui, is hands down one of the most spectacularly positioned hotels on the beautiful Chaweng beach. At just one year old it is also the most beautifully landscaped and furnished of the many hotels we have been so lucky to stay during our travels. The team who maintain and care for the hotel and clearly understand the importance of guest services is outstanding. From the wonderful management of Nat and Nina, to their beautiful staff of whom there are too many to mention and the amazing reception team of, Sira, Bella, B and Daris, there was nothing that they didn’t do to make our stay as perfect as possible. We wish we could name them all. Everyone was wonderful! We had planned a seven day stop over here on Koh Samui as we came to the end of two months travelling in Europe. We chose the Mercure and Koh Samui on a whim as hopefully a restful place to unwind. We couldn’t have asked for more! We only wish we could have stayed longer! The breakfast each morning was a buffet with a chef station for selecting items that could be made on request. The restaurant team at meal times and at breakfast was cognisant of my wife’s gluten intolerance and catered for her with excellent alternatives. They were brilliant! We had not considered a return to Koh Samui before our arrival but all that has now changed. We will indeed return to the Mercure for the pure joy this wonderful hotel provided us during our stay. The beach is one of the cleanest and calmest of the beaches we have visited in Asia. Travel too and from the Samui Central mall or down to Lamai is inexpensive and extremely well serviced by small buses that pass by the hotel at least every five minutes and cost just 100 THB. The rooms are beautifully furnished as you would expect from such a new hotel. The beds very comfortable and the bathroom excellent. A fabulous shower! We stayed in pool access room, 2005. It was a real treat to be able to walk into the beautifully clean and well appointed pool whenever we felt the need for a refresh. Access to the pool and the beach was easy from all rooms with plenty of shady deck chairs available. The three bars, on the beach, in the pool, on the rooftop of the restaurant, offered happy hour times that varied between venues. As you can see from this review, we loved the Mercure on Koh Samui. We are already planning a return visit!

我們在這裏住了6晚。在2023年1月。工作人員很友好,尊重,包容,並想讓我們的住宿變得美妙。特別感謝一位女士,她確保我們的房間真的很特別,打掃得很乾淨。房間很棒,牀很舒服。早餐很棒,一位老人在那裏,關注所有客人。酒店地理位置優越,就在查汶內海灘對面的一條路上,非常安靜,令人驚歎的曬黑和放鬆的地方。酒店附近有7 11,步行10分鐘。乘坐車進入市中心是100泰銖。我們從酒店租了一輛摩托車,這是全新的,我們不需要再支付出租車了。酒店餐廳提供各種食物,俯一個漂亮的游泳池,環境優美。我一定會回到這裏,毫不猶豫地推薦它。謝謝查汶諾泳池別墅,度過了一個美妙的假期。