On our roadtrip we usually book our hotels 1 hour in advance. We booked this hotel and when we arrived the manager had a room available, but went out of his way to advice us not to stay as there was a wedding going on with expected noise until late in the evening. He also made sure we got te money refunded from *********** within 2 days. I consider that amazing customer service. (and it looked really good from the outside, so we will definitely visit a next time)
翻譯