ROK 金斯敦酒店, 希爾頓掛毯收藏系列是結束一整日忙碌的行程或工作後放鬆身心的好去處。這裡的部份客房設有戶外平台,外望迷人海景。 享受擁有私人廚房的便捷,房內更有雪櫃和熨斗等設備。您可以在住宿的游泳池曬太陽或盡情暢泳。另外,一定不要錯過它的美景游泳池。 去健身室健身,保持強健體魄。此住宿的所有客房均提供免費 Wi-Fi。 住宿提供24小時前台服務,全天候照顧您的需要。 住宿設施齊全,提供乾洗和洗衣服務。
訪訪客2023.05.05
What is most important to me when I go to a hotel, is the experience. Rok Hotel Kingston went above and beyond to make sure that I had the best experience possible. Some of the team that contributed to making my stay most enjoyable, Monife - Front Office Agent, Keenan the Head Chef, who went above and beyond to making sure that my Father and I had the best possible lunch experience. Stacy Ann - Dining Room Server, smiled, served and made sure that we enjoyed our meal, Nickesha - Front Office Manager reached out to make sure that ALL was ok, Shantol was our bartender who surprised us with delicious and flavorful beverages. Rarely do you experience so many employees in one place making sure that you are having the best time, and I highly recommend this hotel for your getaway needs. BRAVO Rok Hilton staff!! Well done.
I had a fantastic stay at the Altamont Court Hotel in Kingston, Jamaica. The location was convenient, and the staff was incredibly friendly and attentive. The rooms were clean, comfortable, and tastefully decorated. I particularly enjoyed the delicious Jamaican cuisine at the on-site restaurant. Overall, a wonderful experience that I would highly recommend to anyone visiting Kingston.
This is a good hotel in a good location. It's bright and clean, well appointed and comfortable. The rooms are spacious with good bathrooms, good quality carpet and amenities. The dining room is open and bright, clean and spacious. The food was really good for a hotel, at reasonable pricing. The staff was always pleasant and helpful and there is an onsite taxi service. The driver will take you where you want to go and wait for you if you ask. It's very convenient. Close to a grocery and pharmacy and across the street from a great people's park.
Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in.
We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.
This is a ”Motel” not a Hotel! Not Recommended!!! This hotel is a like a prison. The rooms are smell like mold and stink! This is not suitable for anyone to stay who are visiting from the US or aboard. Not Recommended.!! This place needs to be investigated. It's build like a cave. Ratchet and ghetto! If you are looking for the perfect ghetto get-a-away, this is the place for you. Nobody is at the front desk to greet you. I stayed there for 5 days and not one time I was able to speak with management. Thank God I use to live on the Island and know my way around. This is the only reason I stay for duration of my stay. Just needed a bed to sleep during the nights. The security guard/grounds keeper handles all transactions. I would have concerns about being attacked or rape if I was a female staying there. There is no welcome package or information provided. The bathroom is horrible. The shower curtains are only 2 clear liners they use for curtains. The front areas are filled with local vendors and you have to fight with them for parking. Seem like they nailed a piece of plank wood on the wall, that that was used for the head bead. No closet and no safe. the hotel is just horrible!! Nothing like the picture they advertised on the internet. Please do not stay here!! This hotel seem more suitable for human trafficking than anything else. This was not a pleasant stay at all.